Public Storage - Gulf Shores - 3311 E 2nd Street

Rental prices seem to be pretty close to "market pricing" when there is a competitive market, e.g. one is neither being overcharged or getting a bargain. The storage units are usually sized to meet the customer's requirements. Staff, when onsite, are courteous and professional. The exterior doors of the facility are "generally" secure, although if there is a moving van loading or unloading, a door is usually "propped open" allowing others to bypass the entry code procedure. Occasionally one may need to hunt for an available cart. In addition to entry code, one also needs to use it for elevator. The facility I used fairly custom key lock, which added a $20.00 purchase sur-charge although some personal locks could probably be used.

Ann and Rita are remarkable and deserve more praise than I can give them in a short review. Hurricane Sally chased me out of my condo, and I was in dire straits for a dry, clean, climate-controlled storage unit. Public Storage in Gulf Shores fit the bill, and the knowledge, warmth, and charm of Ann and Rita helped calm my post-hurricane nerves.

Rita and Anne are fantastic and represent the true definition of Customer Service at the Gulf Shores facility.

The Staff was courteous and professional. I highly recommend these folks. They care.

Convenient location, neat, clean, ample spaces available, great prices and a very friendly staff!

Ann made my experience at Public Storage a delightful day. My charges were explained in detail and I was signed up in a fast efficient manner. She was very knowledgeable of exactly what I needed and her personality is an asset for your company.

The only thing I would say that could be better is make the holes a little wider so you could turn the buggies with a couch

Rita at the front desk in Gulf Shores was so helpful!! She gave us a tour of the facility and of the storage unit. She made sure we were comfortable with using the code to get in and the elevator. Great store facility and customer service!!

Rita at public storage Gulf Shores was very helpful and knowledgeable. She was able to meet all of my needs.

The place is very clean and the security systems in place are very good ! The young lady that helped me was very informative and very pleasant making the whole ordeal very pleasant. The up front fees do cast a shadow on the $1 first month price promise.

It was great!

A beautiful experience!

First time to rent from public storage. Rita was great. No problems. Not bad rates. Very secure. Very satisfied.

Service was excellent !!

Very nice in every way

Fast easy and very helpful service

on the web sight it said you were having a special and when i got there the lady said no