SpareBox Storage - Bentonville - SW Vendor Blvd

Experience is good so far, let’s see how it goes for next couple of months

customer service was very helpful.

It is a fine location....................

Customer service was abysmal. They have my email and were able to prove that the email worked as I was using it to receive my reservation times, but they werenﾃ｢竄ｬ邃｢t able to send me the lease form so I could sign it electronically and then send it back to them. Still have not received that form as Iﾃ｢竄ｬ邃｢m waiting on a response. The thing that frustrated me, the most about this was that they kept claiming that it was a problem on my end that I wasnﾃ｢竄ｬ邃｢t doing something right.

Good Afternoon morning and evening

It's a storage unit for things to be stored.

Reservation process was easy. Would have been nice to have someone guide me through the entry process, but I figured it out.

Needing a storage, this location is fast and easy. Everything is done with a call and online. The service was great and professional and the location is very clean.

Definitely recommend it to everyone who needs a storage unit

Every thing was in order and was able to move it the same day. Would definitely recommend it to everyone we know.

This site was very clean and it was easy to locate our space.

Facility is very clean, easy to locate and love that itﾃ｢竄ｬ邃｢s close to the airport

Very clean, easy to find. Nice storage buildings.

Overall great place and great price!

The kiosk was straight forward and user friendly. The storage is well maintained and ample.

In January I reported to Sparebox customer service that I was trapped inside your facility for over 30 minutes because the gate was stuck half way up so I could not exit the property! Sparebox did not send anyone to get me out because they said it was the weekend but they'd "escalate the issue" 30 minutes later a man happened to be walking by and forced the gate open otherwise no telling how long I would have been trapped in there and didn't bother to issue a credit for that that trauma! It gets worse...in mid March I discovered someone had smashed the door of my unit and I could not open it. I lost money because I needed to ship something I had sold that was stored inside. The damage left my belongings open to elements, rodents and theft! I reported it to Sparebox ticket #4265061, they informed me the door had been smashed in for over a month since Feb 8th and they tried to call me but I didn't answer. They didn't bother contacting me by email since they have no problem emailing me a bill every month! THEN they made me wait 3 more days before someone came out who got the door back on track but 3 weeks later it was still NOT repaired until March 28, I had to hold it open with a rock!!! I asked for 3 months credit for these issues, but Sparebox reluctantly only gave me one month credit after being extremely neglectful and unprofessional at my expense for not notifying me that someone had smashed in the door and allowed wasps to make nests in my belongings! I had to miss work to meet with a repairmen again, and 2 months later it was still not fixed, I had to hold the door open with a rock until it was finally fixed last week! All Sparebox said was “one month credit is all you’re getting and we raise everyone’s rent”...If Sparebox truly cares this is my 4rd request for compensation of minimum of 3 months rent credit, AND NO Rent Increases for as long as I continue to rent space B025.

I love how easy it was to setup with the kiosk, self explanatory and quick! They even had a lock dispenser in case you forgot to bring one…which of course we forgot.

I love this facility Best one I ever have rented

Awesome 👍 would recommend it to anyone!

Very easy clean unit, would definately recommend.

I saw this online and called them up. The help was instant and everything just sorted out in few mins. Prices and offers are great. Move in was also very hassle free

Really good price and excellent customer service

I needed a unit quick and the person on the phone was extremely helpful and friendly.

Very quick and easy to get signed up. Units seem very clean and maintained.

Your Storage Facility was easy to rent, n a great place, clean, great price and I know it is safe. The manager was very helpful and you all have great customer reps and service.

There was not much customer service due to it being a self storage. The system to get a lock also did not work and there was no one there to assist so that was a bummer, but overall I would highly recommend if you do not need assistance!

This place is very clean and I love how itﾃ｢竄ｬ邃｢s 24 hour self kiosk.

The facility is new and in a great location

Easy self check in. Clean facility. Very spacious.

Kiosk was not working. Had to call to make full reservation.

I tried to use the kiosk to finish my reservation but it kept messing up so had to call and ended up talking to someone I could barely understand, very frustrating. But, storage unit was clean and new looking.

You can your storage space at any time. You just need your gate code. I have a climate-controlled storage space and it was perfectly clean, which you will not find at every storage facility. They sell locks for $15 from a vending machine in the front room. I went to Walmart to see if I could get a better deal, but those same locks at Walmart also cost $15, so it's a good deal.