Prime Storage - Mesa

Exceptional customer service, clean facility, good hours, easy move in

Fast and easy process, speaking over the phone or in person, all questions were answered fast and adequately.

Great place. Thanks for such a warm welcome.

Easy to contact a representative. Good Location.

Great facility, will use always when storage is required

The price and the location is what I was looking for.

Friendly staff! Clean facility and abundant carts to help move you in

I feel the facility at the Mesa location went above and beyond expectations. The staff was always friendly, courteous and professional. The facility was clean, well maintained and apparently regularly serviced by a pest control company as I never saw any evidence of pests in either of my units.

since prime storage took over, it's all about raising rent and finding little reasons to charge more. facility is fine.

The pricing did go up, I'm sure that is expected for someone else taking over. I have no complaints with anything. I have been there for some time now. The service is great.

The units are very clean and spacious.Its a little difficult to move upstairs because there is only 1 elevator but downstairs is easily accessible.Their office is clean and their staff is friendly and knowledgeable. Its a bit pricey but very nice facility.

none thats enough you want a review and require a response its not a review

Iﾃ｢竄ｬ邃｢ve been using this storage facility for over 10 yrs and when Prime Storage took over, my rental prices have steadily gone up ! Iﾃ｢竄ｬ邃｢d recommend you for your office staff and cleanliness.

Since the purchase by the new owner the price keeps getting ratcheted up.

Our belongings have been there for several years. I saw it last year and it all still looks great.

Overall positive experience with Prime Storage. I was not happy they raised prices when acquiring this property, but have found their customer service and cleanliness and the improved access hours to help offset the increase. Office staff always responsive and very pleasant and helpful!

Facility is clean and well ventilated. Staff are responsive to our needs. Storage I occupy is adequate for my needs and security is not an issue. Thanks for the opportunity to provide feedback. It was not considered by previous owner/agency.

Previous ownership had much better customer service. Will be looking to move to a new location within the year.

Very please with the condition if the facility. Always ckean and in good repsit.

I donﾃ｢竄ｬ邃｢t like that the prices keep changing & going up & that insurance is required (I chose that location originally because the extra unnecessary insurance payment wasnﾃ｢竄ｬ邃｢t required). But everything else has been good.

Good management. property well maintained. Air conditioned units are especially helpful.