Bair Island Mini Storage

Management very friendly and helpful. Accommodated me and my situation. Only downfall is canﾃ｢竄ｬ邃｢t get into unit after 7pm. But overall a great storage place.

Convenient location for me. Price ok.

We had a horrible experience with public storage. Last minute I was able to get a unit at bair island. Unfortunately they closed their office early and I had to wait another day. When I went to claim my unit , they said it was already rented! I was able to secuRe a larger more expensive unit and they are kindly cooperating with me to switch to another smaller one when it comes due. Lesson learned is donﾃ｢竄ｬ邃｢t assume spare foot is able to confirm a last minute reservation and with bair island storage the office hours may be a little unreliable.

Great price, cheapest in the area. Be sure to call ahead so there's someone In office to let you in gate. There is only the 1 entrance

Rented here for 4 years and had zero problems. Edgar is very professional. They never raised my rent even when they raised their prices! Thanks

Great deal. Facilities could be more modern / nicer. But great value. We got a deal with second month free so itﾃ｢竄ｬ邃｢s perfect. If they could extend the hours of access past 7-7 that would be a plus.

Worked well with me to get a unit to satisfy my needs

As other reviewers have said, security is non-existent. Anyone and everyone comes and goes as they please through the facility during the day, from the auto dealership right next door. Storage blocks are left wide open during the day with zero attendance from manager and zero patrolling staff. Storage units have gaps near the ceiling that would allow contents to be photographed with a simple selfie stick. All it took was a pair of bolt cutters and a similar padlock, and our storage unit (which we'd had for many years, and which was full to the ceiling with expensive collectibles that can't be replaced) was completely emptied out. The police officer investigating the robbery was even told by staff that the "security cameras" around our storage unit were, amazingly enough, "not working"!

everything went as agreed. reasonable .

Very friendly staff! The location is very accessible and it is safe.

This spot is perfect for what we needed & Edgar helped us set up everything so quickly and easily. Super happy with the convenient central Peninsula location, and the pricing is great. Thanks! Highly recommend :)

Was in and out with in 15. Edgar was very nice.

I would definitely book with this company and storage facility again!

All good. No surprises. I'm a returning customer.

Good location, easy access to storage, etc. Only problem is, storage unit doors super flimsy the way the bolts are exposed. Could easily open one with a crowbar.. (Though who would want to?) I would not store anything super valuable here other than personal effects... That works for me...

You get what you paid for, very easy, very quick to access. Would recommend due to the cheap price

7am-7pm. Access but office has different hours. Edgar is helpful, just ask the staff any questions and call them.

nice people running place, hard to get in touch with. Lots of cars parked in isles where you need to drive a truck to move your property makes it challenging to get to storage lockers.

Decent facility, not a huge fan of the hours, but it's close to home so it will work.

Minus one star for a change of office hours that wasn't posted, so initially went to sign papers but couldn't raise anyone in the office. Went back the next AM and all was good-- Edgar very helpful. Clean and well-managed place overall.

Bring your own lock, good place to store your stuff!

Good but won't confirm until move out time

Got the unit quickly, and it was exactly as described.

Quick and easy - very friendly staff

Very professional, but the storage unit was not clean.

The gentlemen who greeted me was great! Showed me a couple of different Units, did all my paperwork and even offered to let me use their handcart. I found the not clean and easily accessible.

Vero easy And convenient experience. The person checking is in was particularly nice and helpful.

I've been at this storage facility before and it's just as it was the first time. A great storage unit and friendly, professional customer service. Their rates are still the best in the area. I'm lucky to have found an available unit.

Helpful front desk staff. Good, clean storage area and a nice view to boot. Be warned though that there is also a lot of monthly parking and large trucks have a hard time navigating the area.

I've rented storage space at this facility before and was glad to return this time. The folks at the front desk are always professional and on point with policy and procedure. Storage units are simple and perfect for a quick drive along the 101 to pick up or drop off stuff.

Manager was very helpful and processed my information quickly. Nice facility with good security that is close to my home. Got to pick my own security code too which I thought was great. Totally recommend this place!

the location, for me, is ideal. the storage unit and the surroundings are clean.

Hi, William the manager follows procedure to the T. Sometimes that means one want can't bend policy, but in this case I appreciated it. I feel my possessions will be safe and secure and as long as my autopsy doesn't fail, I'll be in great shape. El Nino is coming and I asked for a locker away from a drain spout and he was very accommodating and showed me several options. I als asked for permission to place sandbags in front of my locker. He called the owner who understood the benefit and approved it on the spot.

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William Provided outstanding customer service

very helpful and great prices, easy and stress-free experience

Nice And clean place good customer Service

There was a miscommunication about when I should arrive but the manager went out of his way (skipping lunch) to ensure my needs were met. Awesome customer service!

Overall was great service quick and easy

For the price, I wasn't expecting something fancy, the doors are a bit stuck, the lighting is very limited, but the place is generally secure. There could be better accommodations, but again, for the price, you get what you pay for. I wouldn't keep items in this storage for a very long period of time.

I did a lot of searching online and went to see quite a few facilities and I was fortunate to find Bair Island Storage. This facility has the best price for storage units. The manager William is very helpful and makes the process of renting a storage unit extremely easy. It's been a year now and I am still happy with my choice to rent a unit at Bair Island Storage.

overall a good experience. price is very reasonable given the convenient location and easy access. facility is clean and secure. I'd recommend this facility.

Great customer service. Very professional and on point but facility is old and haggard-looking.

William is very helpful. Thanks

Located right off of 101, secure building with cameras and gated access. Great pricing & they also sell good quality locks for only $9. Would definitely recommend this facility.

The guy at the front desk was the man! He knew exactly what he was doing and a storage legend. So insanely stoked on my 9x9 unit for my goods.

Monday morning I rented a space very quickly. The price for the unit is good, and they have automatic billing so I don't have to worry about paying each month. I was very happy with how clean the space was, and the service was excellent. It seems to be a very secure facility, too.

Excellent storage, clean, and decently priced for the space rented. The customer service was truly great and helpful.

Spacious, quiet, cleanliness great deal

William was meticulous and made sure all of the paperwork was filled out correctly. Great value for the bay area!

the unit was clean and ready upon arrival.

From beginning my search for a storage facility in the San Mateo area I went on line finding very few facilities that would fit my needs. UNTIL I came to the Bair Island Storage site. WOW everything in a storage facility that I could want. Location, hours, customer service (both on the phone and in person), price, security as you see I can go on and on. I immediately knew this was the storage for me. I reserved a unit on line and also made a call to the facility. William was so friendly yet professional and he explained the entire process with ease. I could picture the facility in my mind just from his description over the phone. When it came my day to move in I was running behind I had made a call "No problem" said William we are here until 5 p.m. When I did arrive on moving day took me on a tour of the facility he did not rush me through or have me sign anything until I was satisfied with the unit. We completed the paper work with ease and I was able to move my belongings in without any problems. The hallways are well lite, wide enough for the larger boxes and the temperature is very mild for those many trips back and forth. Thank you for the EXCELLENT customer service and such professionalism the entire process was so smooth. I plan to be here for a while.

They were super understanding of our needs for our unit and quite accommodating! We just moved in and the process was quick, and easy.

The staff was very helpful in understanding and accommodating our needs as a company. They made the legal jargon clear and understandable and the moving in process felt smooth and easy.

The gentleman at the service desk was very clear and honest. The space was clean and was free of dampness, etc. It was little hard to negotiate a truck because of all the buses and RVs parked in between building. The prices seemed reasonable. There is a problem though: the company isn't honest about the size of the space; I am not sure this is true for all size storage spaces, but I rented a 5x8 unit. however, on arrival, i was told it was actually a 4x7 space, and that all spaces designated that way were 4x7. The clerk was kind enough to let me know that up front, so that i had time to recalculate before I signed the agreement, whether my storage items would actually fit in it, but why does the company lie about that? It doesn't make sense to me,

William was very thorough and efficient in his explanation of the terms of the leas. He let me examine the unit prior to signing any paperwork to make sure it would meet my needs. The facilities are plain, but clean and adequately maintained. Security seems strong with gated access, cameras and night patrols. Finally, the pricing of the units is excellent and well worth the cost.

Space is 72 cubic feet smaller than advertised and not secure at the top, where a gap between walls and ceiling could allow someone to enter.

This is an awesome storage facility in an awesome location. The man who runs the place is there all the time to answer questions and offer assistance. He was great in setting me up with my unit. This place is super convenient as there are many ways you can pay (in person, cash, credit card or even reoccurring monthly withdrawals from your account). I would definitely recommend this storage unit to anyone in the market.

Place is easy to access from the Freeway,seemed secure and Managements explain the rules and regulations plainly.

Best deal I could find, and the service has been great so far. I'd definitely recommend it

Used this storage a couple of times. Great location, good price and excellent customer service. William is always available and helpful.

Best price,Great customer service,Move in easy with 5'x10' trailer. I would recommend this facility to all looking for storage.

William was super helpful and accommodating. He allowed me to take my time to make sure that all of my belongings would fit into the storage unit before making me sign any paperwork or paying for the unit.

Nice facility that is close to freeway and my new apartment. The prices are very good and so is the customer service. I was in a hurry and would have preferred that paperwork for have gone a little faster but overall I would recommend this facility to anyone looking for off-site storage.

It's the best price I could find in the area. I was pleasantly surprised to find that the storage facility has a 24 hr on site manager in addition to restricted gate access. The unit itself was suitable, clean, and on the main floor. The facility is not temperature controlled, but is not necessary for the mild climate on the Peninsula. One note: the move-in can be tricky with a extra large moving truck due to the tight corners of the furthest three buildings of the facility. The manager was courteous and super helpful with the move-in process.

It is the cheapest i found but u cant get s trailer or moving truck in there so i guess u get what u pay for

This is one of the cheapest facilities on the peninsula. Everything in California is pretty expensive, so I can't necessarily say it is cheap. The guy at the front desk (William) was super helpful and very friendly. I wish the access hours were extended, but they are open as long, if not longer than other facilities in the area. It's not top security and the storage unit isn't exactly a gun vault, but the building is well maintained and clean. My stuff hasn't been stolen yet, so I guess the security is pretty good.

Bair Island Storage meets our basic needs, accessibility, and cost effectiveness especially for a larger size unit.

I expected the facility to be cleaner, but anyway its a good place to store your stuff at a very attractive price

doing the paperwork took a long time because the person helping me was very slow