Public Storage - Rowland Heights - 19102 E Walnut Drive N
19102 E Walnut Drive N, West Covina, CA 91748
Photos
Hours
| Sun | 9:30 AM - 5:00 PM |
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| Mon | 9:30 AM - 6:00 PM |
| Tue | 9:30 AM - 6:00 PM |
| Wed | 9:30 AM - 6:00 PM |
| Thu | 9:30 AM - 6:00 PM |
| Fri | 9:30 AM - 6:00 PM |
| Sat | 9:30 AM - 5:00 PM |
| Sun | 6:00 AM - 5:00 PM |
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| Mon | 6:00 AM - 6:00 PM |
| Tue | 6:00 AM - 6:00 PM |
| Wed | 6:00 AM - 6:00 PM |
| Thu | 6:00 AM - 6:00 PM |
| Fri | 6:00 AM - 6:00 PM |
| Sat | 6:00 AM - 5:00 PM |
Unit Sizes and Pricing
5' x 5' unit
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5' x 10' unit
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5' x 10' unit
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6' x 10' unit
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8' x 10' unit
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$161.00 /Month | |
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10' x 10' unit
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10' x 10' unit
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10' x 10' unit
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10' x 10' unit
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$208.00 /Month | |
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10' x 14' unit
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10' x 15' unit
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10' x 15' unit
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9' x 20' unit
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10' x 20' unit
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10' x 20' unit
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10' x 20' unit
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10' x 20' unit
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10' x 30' unit
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10' x 30' unit
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Features
- Elevator available
- Fenced and lighted
- Vehicle requires insurance
- Electronic gate access
- Vehicle requires title
- Moving supplies for sale
- Manager lives on-site
- Email billing available
- First of month
- Auto-pay available
- Vehicle must be running
- Vehicle requires registration
- Insurance required
- Insurance available
- Homeowners/renters insurance accepted
- Cash accepted
- Checks accepted
- Credit cards accepted (Visa, AMEX, Mastercard, Discover)
Customer Reviews 17
Mags
The facility is relatively clean and in a good location. Ive knocked a half star off only because i did notice some spiders in the unit also the mobile access doesnt work well. The staff is very pleasant.
Nick
Scheduled an appointment for 9:45 to rent the unit. Due to the nature of my job I can only pay cash, so I needed to fill out the rental agreement for the unit in person. I arrived promptly and on time, only to have to wait over an hour for an employee to show up and open the front office. Once open, I mentioned to the employee I was paying cash and then had to be redirected out front again so they could open the safe. Understandable and fine but 20 minutes to do that? Once inside, we started the rental agreement. When asked for identification they were unable to confirm my drivers license number (out of state) because they didn't know how to select a different state on their operating system. Rather than calling someone to troubleshoot this issue, they frustratingly tried telling me that they couldn't complete the application on their end because there was "nothing they could do". Waiting patiently through two attempts to persuade me out the door, they finally figured it out. The customer service of this place is at the very bottom of the totem pole. Just absurd to me from a customer stand point but also a business stand point that someone would lose out on a rental instead of reaching out to someone to help diagnose the issue at hand. I finished my rental agreement and was directed to the unit. The unit was clean and as described.
Kimberly Costley
Very nice staff, excellent customer service, super clean facility. I even was upgraded for the same price. Lowest rates around
Don
Using for vehicle storage so far so good. Only thing better would be 24 hour access as if I use the vehicle I would probably miss closing time. So this restricts usage
David Gutierrez
Friendly people .....................
Ed F
I get there a different times and the office is closed! I have to wait at least 15 to 20 minutes until someone show up, then the carts are inside the office very inconvenient. Also the lady there idk her name is very rude..
Tricia Dillon
The staff was knowledgeable and very willing to show me available units. They held my reservation as I had to leave and come back. I appreciated their friendliness and their patience not being pushy. They explained that the rent would be due the beginning of the next month again rather than one month from the date I rented it.
Mitchell Perez
Yes, I would recommend public storage.
Claudia Delezenski
Everything is great except for the fact that you have to go in and leave your license to use a truck or cart. I have had other had other storage units where the the carts and trucks are within the confines of the security fences. Making it easer rather then getting out of the car to input a code walk back to the office to get the cart and input the code again to walk back to the unit. I'm not a lazy person but it just seems a little extreme. Other then that everything else is great.
Pablo B
James and Lynn were very helpful. we are very satisfied with their service.
Tamara Hemmet
James was so helpful with the moving process. They have so many sizes I didn't know which one to pick. The size he recommended fit everything perfect. Couldn't ask for a better experience. He was not only handsome but super professional and friendly. Thanks James!
Trinh Phuong
Great customer service especially by these two ladies Lynne and Stephanie. There were really friendly and informative. These kind of services are hard to find nowadays. Came here and got a drive up storage space for a reasonable price. No hidden fees at all. I will defiently recommend my friends and families here.
Marissa Garcia
Service provided at this location is amazing. Candice is very friendly and answered all my questions I had. The manager Bryan happened to be in the office when I was and he was also very helpful and very nice with all the questions I had. Definitely recommend this specific location.
Chuong
Very nice staff
Priya
The booking was quick and they showed patiently different options and the actual unit. The process was smooth including the payments.
Santiago Jimmy Grajeda
I made a reservation on line for the best competitive price was called back immediately by selected store staff and was given my unit all in less than 15 minutes. Plus my first month was essentially free. Great service and immediately escorted to my unit. I would say this is the best and I've tried alot, cube smart extra space, and all there security suck s
Vincent DeMascio
I shopped around both in person/online and lucked out because the closest facility happened to also have not only the best promotional offer, but also the lowest monthly post-promotion offer. When I realized I was going to be a hour or two late to my appointment to sign docs, the staff was flexible and accommodating. Upon arriving, the staff was just as friendly and the facility was very clean. Despite local construction, the facility was easy to locate, navigate in/out of and secure.
5'x5'
5'x10'
5'x15'
10'x10'
10'x15'
10'x20'
10'x30'