Naugatuck Drive-Up Storage

I truly appreciated the service representative, Star. She was very friendly and thorough . She helped me find my way to the unit and even came back and helped me with the locking procedure. I was thrilled when I got inside my 5x10 unit; it is bigger than I imagined and immaculate . The whole building is immaculate and well lit. I would definately reccomend your establishment .

I was impressed how fast,simple,and blessed, to book and move in to the unit,

Not told the office is closed several days a week. Have kiosk outside, wasn’t working, option to connect to help…unsuccessfully. After 45 mins finally got thru on phone by selecting ‘rent new unit’ despite already having a reservation, etc. Was able to complete the application online and received email with gate code. Sent movers to unit and gate code did not work. Another 45 mins on kiosk etc. with no luck. More calls, no help, no answers. Finally hours later someone called and gave me an emergency code. Update your hours, don’t list phone # of north haven location as back up when they don’t answer the phone.

Both girls very friendly, helpful and went out of their way to make signing up an enjoyable experience. The area is very clean and bright.

Melissa was very helpful and it was an easy process! Fast!

Setting up our new storage unit was easy & quick! She was absolutely awesome to work with.

Melissa was a very nice and kind human. I appreciated her help.

Great customer service. Melissa was absolutely very friendly, knowledgeable and very helpful. She made the process very easy. The place is very clean and easy access . Hours are great. Price was great also.

Nice clean and safe facility . With good size storage

Melissa was great, very straight forward and informative and the facility was clean and everything works correctly.

I rented online and service by Melissa at facility was outstanding. Very helpful. Worked around my schedule and very knowledgeable.

I did not pay attention to the breakdown of fees, I was also stressed and in hurry because of moving, so I was surprised by the amount I paid to move into unit but the plus side is my next rent due for unit is a month away.

Overall, the unit I chose is prefect, nice and clean. Price is fair.

Great customer service, helpful and convenient.