Public Storage - New Castle - 3801 N Dupont Parkway

It was an easy online no contact process

staff was very good at explaining everything. The storage unit was clean, with easy access. The facility seems very security conscious and I felt the locker itself was very secure once the lock was set.

Overall, the location was easy to find. And, Stephanie did an awesome job with her customer service skills.

Not the best but definitely not the worst ive seen

I had a great experience with Public Storage personnel. They were very helpful my getting me the unit I wanted and I like that the area was clean and the unit was just what we wanted, very easy to access.

Susan and Kristen were very knowledgeable and friendly. they took care of business with great customer awareness.

Love it.. Completely excellent

Conveniently located and the customer service is tops.

Staff is extremely helpful, but the prices are steep

The lady that helped me was nice showed me the unit prior to opening it. She was very knowledgeable and funny. Even with the tough time I was going through she made my day! Moving my stuff was a breeze!

Have used Public storage in the past. Friendly associates well lit and clean Would definitely recommend

Great so far! Happy with the rate, employees, space and convenience.

I went to two locations...Kirkwood Hwy and Dupont Hwy and both were excellent. Customer service was awesome. I would definitely recommend.

It was a great experience. All the information need , price , hours of operation. Everything was easy

Found all at the facility helpful and was a great experience all around. The facility is immaculate and we are very happy with the location.

Susan and Stephine were EXCELLENT! Very customer oriented, service with a smile!

Great service

So far so good!!!

Your service rep was excellent and knowledgeable and totally helpful.

New customer, but everything has been great so far.

I appreciate the customer service provided by Susan in Newcastle Delaware.

Susan was awesome!! The internet crashed while she was starting my rental process and she had to do everything by hand. She was patient and explained step by step everything she was doing.

The facility and staff are A++ Well maintained and a professional staff and manager that keep everything on the up and up!!!!!

It is a clean place, ...............

Super nice service quick to find exactly for what i was looking for.

Very knowledgeable, professional, friendly staff. The only downside is I made a reservation for a "climate controlled" unit on the internet but it was not available when I went in..

Susan and Andrea provided exhilarating one stop shopping. Best storage rental experience ever.

Susan was helpful with my rental. Was very negotiable with my needs. Price was great

Process was easy! In and out in no time. Great pricing and excellent customer service! Susan was amazing to work with!!!

Susan was a great help. Answered all my questions and addressed my concerns.

Great service

Sue and staff at this location were very helpful and professional. We are storing items from a dorm room for the summer and feel comfortable with the location. I would recommend this place to all who are in need of storage.

This was my first time with having to rent a storage place. I was grateful for the personal care I received from both ladies in the office! I will always recommend this facility.

She helped me

I chose Public Storage because they were close by and very convient for me and I would recommend anyone to try them.