Public Storage - Boca Raton - 21000 Boca Rio Road, Suite A31

I recommend this place! It's clean, easy access good service

Tiffany was very helpful in getting us a storage unit that was appropriate for our needs. The facility is well maintained and conveniently located.

Good service , easy arrive and nice place

The storage area is spot less ,also very easy to get in and out if youﾃ｢竄ｬ邃｢re in a hurry

Theres nothing to review okay okay okay okay oakau okay…

The facility is very clean and professionally run. We found the experience very easy to navigate. There was some confusion over the type of unit we required, but we were able to change to a climate controlled unit.

Nice storage unit, easy access.

I set my storage on line. Leo who help me to do all the set up he was very polite and helpful. Thx

Great service, all done online and very easy access and great service at the facility

My experience with renting a storage unit in this location was easy, cost efficient and feel comfortable that my belongings will be safe

I've been in there less than a month but I do like that high security. It seems to be a nice facility...

Easy process and clean facilities. Close to my daughter's school.

Everything went as promised other than the codes sent did not work, front desk was helpfull

to much stragglers stragglersxxxxx

Nice location, very clean. Very secure.

Easy access. A little bit hard to find my around the first time though.

My interaction with Tasha and Tiffany was quick and went very smoothly. Both ladies were friendly and professional!

Margaret was very nice, professional, and understood my needs. The facility is clean and while quite large, easy to navigate. The only problem I had was a lack of dolly's. I don't know where they all went but none could be located on the day I needed one.

Thank you to staff members Margaret and Bianca from Public Storage Boca. Professional and helpful. Service with a smile. Thank you! Facility is clean and staff is always available for assistance.

Kyle was excellent. Very knowledgeable and helpful. Need sanitizer in office for customers. Need sanitizer near the elevators--on each floor.

Facilities with a/c, well illuminated and clean.

I donﾃ｢竄ｬ邃｢t know what but staff at these things is usually sub par.... At this specific location and company it was a SUPERIOR experience. Initially I had an issue but the response was world class and eliminated it completely!

. I have rented storage in various states and this was a very, The storage was clean and easy access. The experience was a very easy and fast process and professional

Needed a low priced small unit for college dorm room storage until fall semester. Public Storage had the best rates available, though location is a little farther from FAU than we had hoped for. But easy to get there and the facility looks brand new. Staff was extremely friendly and helpful both before and during our checkin. Would definitely recommend to friends.

Itﾃ｢竄ｬ邃｢s great and we love it a lot

Large unit for a great place. Friendly service

I am happy with your service , only the insurance is a little high in this moment

Great Customer Service

Excellent experience. Gave me the advertised price. Very friendly staff. Immaculately clean facility.

As a first time renter, I was impressed by the personal service and attention that was given to me. It made the entire process simple and enjoyable.

Efficient and friendly and patient staff- clean and secure facilities

This particular Public Storage location, located on Boca Rio Road, can set some of their own policy as it relates to locking/securing your space. They require you to purchase a special cylinder lock at a cost of over $20. This policy is not stated in section 3.2 of the rental agreement, where it states you are responsible to secure your own space. This $20 lock cost, as well as the $25 admin cost to rent a space, negates their sales pitch of "1st month for $1.00. "Renter beware."

People were nice, informative, and kind. There was a dispute over costs not being as advertised.

Crystal & Hannah were awesome. They were both very helpful and knowledgeable. They went out of their way to welcome me into storing my belongings there.

Excellent service !! Will recommend to family and friends

The units were full of bugs and extremely hot. Customer service at the counter was excellent

Nice easy experience. Very helpful and very clean and new facility.

Excellent customer service. Fast check-in process and we'll lit, safe and climate controlled unit.

Staff was knowledgeable and very courteous

I have done 2 reviews for this location in the past 4 days, and now this is the 3rd request for a review.

Great staff, clean facility, great price.

Efficient and very cordial professional staff. All the accessories needed to move at good prices. Website very well structured, providing all the necessary information for a quick selection.

it is easy to sign up and everything was electronic. a copy of the. documents were e-mailed to me and the lady made sure everything from the storage locker to making sure the entrance codes worked. It was a pretty good experience . Thanks!

Nia was very friendly and patient today as she helped my wife and I secure the last 5 x 15 unit in the universe. My wife had dozens of questions, which Nia navigated flawlessly. The site is easily accessed by Glades or Palmetto.

Been a customer for some months and got into financial issues in between. The manager Neasy has always been patient and went above and beyond to give me info that helped me pay for my storage. Best customer service

My 5 star review is for both NIA & NEASY at the Boca Rio location in Boca Raton, FL. They are both professional and supportive. It is not always easy to have everything you hold dear to you in storage due to home unexpected home renovations. The expense of other living arrangements alone is stressful not to mention that your family photos and everything you can imagine is in a storage unit. I appreciate beyond mention the kindness & consideration from both of these employees at this location. I truly wish that other employees throughout Public Storage would learn the same considerate human contact. I have dealt with several employees in the past that should take a moment and reconsider their treatment of customers. Again, I hope that Public Storage strongly considers advancement and support of these two employees as they have shown over and over their support for Public Storage with their care of your customers. Thank you NIA & NEASY!

This place is great! When we first arrived, we were warmly welcomed by Nia. She was very friendly and knowledgeable. Since this was the first time I was renting a storage unit, I had a lot of questions and Nia was very patient and understanding, exlplaining everything I needed to know, with a smile. Thank you Nia!!

Facility was clean and neat. Staff was helpful and courteous.

If you need storage space in central Boca Raton, look no further...

Need to inform people of what lock is needed at the site. I have used your company in N J and have 3 of your locks, but was told I had to use one that I didn't have with me, I had to B somewhere and did not have time to go and get it. I had to buy the one they had even thro others had the same lock I had. I was told the company switch to a new lock.

Public Storage is ver safe and trusting no better storage facility and Public Storage.

I went to the office as i had seen the business on the internet. i was met by two friendly and knowledgeable staff members. I was taken to view the space available and given a choice regarding cost and position of the space i was looking for, My reservation written up and explained to me in full. I later received a call from one of the staff members asking if I needed anything. How does it get any better than that? THANK YOU PUBLIC STORAGE!