CubeSmart Self Storage - Lakeland

I arrived in the middle of the day and the lady working. There was on her way out to do an errand and she stopped just for me. I absolutely appreciate that. She was a wonderful person. Very clean place easy to get to and very well hidden from the streets thank you.

Dielle, was very helpful. She made the whole process very easy .

They all are very nice people. Good customer service. Very understandable.

I loved how I didn't have to check in with anyone. I did it all online.

Area was clean and move-in ready

Prices are a little steep. I was quoted one price and sent it with confirmation and then charged more.

Bob was amazing and very helpful making sure we had all that we needed.

Looking for temporary storage space for my student nephew. Easy access. Clean grounds.

Dielle(GM) is excellent at her job. She showed me the unit, let me choose what promo I want to use, took her time to explain everything, and made everything so easy.

Easy to get and the key waa part of the rental .

I wrote a review a couple of days ago, immediately after renting a storage unit from Cube Smart in Lakeland Florida. From the time I called to inquire on space, availability and pricing, to arriving at the office and being met by the manager Bob, the level of professionalism and exceptional customer service which I received seems almost non existent in todayﾃ｢竄ｬ邃｢s times. Bob treated me as though he genuinely appreciated my business. In the past, I have rented from three other storage facilities in Lakeland, all of which didnﾃ｢竄ｬ邃｢t seem to care one way or the other, if they gained my business. When people demonstrate a high degree of work ethics along with courtesy, they represent a companyﾃ｢竄ｬ邃｢s standards, and they deserve to be recognized. That is why, even though I have a busy schedule today, I donﾃ｢竄ｬ邃｢t mind taking the time to write a second review. I appreciate greatly, when old school standards regarding courtesy, respect, and professionalism are still practiced in todayﾃ｢竄ｬ邃｢s world. Not being just a number, but rather treated as a valued customer is where I will always choose to do business.

The staff at this storage is very friendly and helpful.

The employee Bob was awesome! Super friendly and very personable. He made it a great experience. Very helpful as well. He made it a great move in.

The manager was very knowledgeable on which cube would ideally fit our things. It was a breeze to choose, reserve, and move our things into it.

Great ,,,,,,,,,,,,,,,,,,,,,,,,,,

I just started renting a storage unit here, but the staff members are super friendly and helpful. The unit was ready when it was supposed to be (and clean!) and the price isn't too bad. Enjoying it so far!

Good service. Clean. Climate controlled. Doors a bit small to move into actual storage unit so moving big objects like dressers or couches can be a bit tricky. None three less we got ours in. So other Than that, it's been good so far.

Price was too high for me to afford to rent there.

My mother place the reservations for storage and she was very please with the information that was provided. She is not an easy person to convince and normally likes clarity and good service. She love how the representive and very please. She said that the rep was helpful and even went the extra mile in following up with me to let me know all was ready for moving my stuff into storage. We both are very happy with a well all around excellent service. Like I said you make mom happy everyone is happy. Thank you. KB

Courteous & professional personnel - very clean facility

ONE OF THE BEST I HAVE USED

Diane is very professional, courteous and helpful. The facility is clean and organized. Highly recommend this facility.

Awesome

Great storage facility. Very clean, neat and organized. Staff is incredible and friendly. They made my move a great one!

I had great experience in this facility practically myy whole family have use the same facility I would recommend to everyone

This was my first time getting a unit and all questions and concerns I had were answered very well and the staff was friendly and welcoming. I will definitely recommend this facility to friends and family.

GREAT!