Storage Rentals of America - Miami - Sunnybrook Rd

Easy to arrange for storage. Clean place.

Clean facility. No trace of insects or rodents. Absolutely immaculate.

Reasonable prices, good location, easy move-in without the bs

The attendant was very helpful and showed a great customer service skill.

It would have been nice to have guidance and instructions when first entering.

So far, my experience has been awesome! I had never heard of this facility until I started my research and now I'm glad I've found you guys. The premises are reasonable and the place seems secure. i received superior customer service from the manager who assisted me and if the prices remain the same, be assure you will have a customer for a long while.

Good experience, good customer service

Customer service, pricing and location are all great.

We need it storage space in a hurry so without thinking we got online and first name that came up with stories of America I never heard of the place but I decided to give it a try and I was pleased to find out that they had nice little prices customer service friendly and I paid right online was easy so afterwards I waited till about 9:00 that night and when and I was kind of discouraged because I didn't have the right code to get in the cake but all I had to do is make a phone call and they straighten it out right away upon entering nice clean facility with the parking lot incredibly clean the all the floors is nice climate control and clean so I haven't seen any other personality yet so I'm kind of thinking that it wasn't no lock or anything like that when I got there and lift up my unit door there's a lot brand new lock and a pack seat right there with the keys and I thought to myself wow how easy how much easier can it get Sprint and unload my stuff simple the people who had stories that was also friendly so I feel good about it and I actually like the place and I'm not too open about anything like that but I can honestly say that this is a good place to store your things I was thinking they should come out with an apartment building I'll be the first tenant there !!

Itﾃ｢竄ｬ邃｢s been great so far! Thanks for your help.

The lady that was in the front desk was really nice and helpful the place is really good overall the only bad thing was the bathroom it was really dirty but hey atheist it was open most storages close it after office hours and that socks.

Just recently rented. Had a great experience. The store manager was extremely helpful and knowledgeable upon arrival. The facility is clean, well organized that staff have all been very pleasant and helpful even accommodated me in changing my unit when I arrived. I have been so pleased with their service that I rented a second unit in the same facility for my businesses equipment. Just a very well managed storage, unbeatable pricing and helpful staff. Even the gentleman that cleans helped us with unloading something that was to heavy for us to do alone and refused to be tipped. Could not be happier it’s the first storage I have ever had where I did not feel like I was getting ripped off or tricked into renting at one price then 3 or 6 months later finding out my “locked in rate” had doubled in price like what happened to me at public storage. Moving my things from Public Storage to this facility I am saving almost $600 a month on my two units.

No manger on site waited 2 hours to get my unit and was given 4 incorrect codes.

Super clean and great location!

On the website it didnﾃ｢竄ｬ邃｢t say I had to pay for a lock or insurance so that was unexpected although their insurance was inexpensive. The cheapest one was $12 that covered $3,000 which I chose. Other than that, the service was great and the process was fast!

The rental units were clean and the facility is very secure! The entire process was easy and stress free!

Amazing service on the phone and in person.

El staff es súper a amable y atento, dan la información completa y un excelente servicio. Las instalaciones son bien acondicionadas y limpias

Best storage I found in Miami

So far as expected and viewed.

Alexa was very helpful and went out of her way to help me.

Lugar muy limpio y el personal muy amable

The space is clean, good temperature for your things, super easy to manage, best service

Great facilities, Juan, the person in charge there is Excellent!!!

Juan was amazing since the beginning to the end. I have been to many storages but this feels like home. We need more Juanﾃ｢竄ｬ邃｢s in every storage.

Was easy to set up and was great deal for what I got

I put a review and expect it to be placed just like you put you're positive reviews put up the negative ones too I was very dissatisfied. I was not help correctly and had to waste almost an hour to get nothing done.

I arrived at this place and no one was available. Yes it was office hours . About half an hour later even after contacting rental storage of America they could not contact him even through his cell phone. This is not my disgust my discuss with having to reserve a rental unit of 5 ft x 10 ft and then asking to be shown at 5 ft × 15 ft and being asked how long I was going to keep the unit multiple times and multiple times I told them that I would have the unit until the 30% off special was available. This did not register with them. I then became frustrated and had to leave because the person that I called and operator from storage rental of America would not speak to Juan and agree to what they were trying to offer me. He kept saying that the system was not working right that there was a mix-up. I am sorry but the service was so confusing he did not want to rent and that's what I got from it the experience was terrible I was being given the runaround. Even after calling the main office. I went in thinking I was going to get a rental space and left having to feel very neglected by office and by staff.

Amazing balue and locatio. Place very clean

Great service price and customer service.

After I booked, I went to the facility last Friday during working hours and no one was in the front the desk to to help me. I called CS and the lady connected me with Gabriel who helped to get the security codes and closed the contract over the phone. I was able to move my stuff without any inconveniences. Thank you.

Alexa was so helpful. Nice service. So easy to move

I just need to know How Can I avoid the insurance. Because I don't need that.

Good service but I was offered no administration fee but I got charged.

Easy move in. One of the elevators doesnﾃ｢竄ｬ邃｢t take me to my floor but the other one does. Besides that everything else was good.

I pulled up to the loading dock with a 26 foot truck and I can not enter because the gate is broken. Luis the district manager doesnﾃ｢竄ｬ邃｢t care.

I looked around for units that had affordable rates. Looked into this facility and decided to reserve a 5 x 10 unit. Went the same day to check out the storage units. Right away I was greeted and the staff (Alexa) was great at showing me pricing and options. This is rare in Miami! I decided to downgrade to 5 x 5 and she provided a new member discount for me. Overall give them 5 stars for cleanliness and service. Def recommend to anyone looking for extra storage.

totally recommended. thanks guys

Best storage facility in town!!

Excellent customer service! They would constantly follow up to see if U was going to move in not to lose the sale.

Great place and staff! They were very friendly and knowledgable!

Staff was very helpful! The process to start my move was quick and easy!

Thank Caesar for being so patient with me

Alexandra is awesome, very helpful and friendly

Very thorough with their policies and procedures. Great mamagement staff in-house. Thank you.

Alexa and Cesar were excellent (friendly, patient and very knowledgeable). The location is clean and safe. The rates were competitive. What more can you ask ?

This is the first storage place that I use. The overall experience was excellent, from the friendly staff to the cleanliness. I just started using the storage and my experience has been great so I highly recommended.

Alexa gave us excellent customer service. She was friendly, patient and took her time explaining the details of the contract.

Friendly, responsible, effective staff who provide excellent service and the facility is highly secured with customized code, clean, well organized with AC.

Very happy with the storage and great customer service Keep up the great job