CubeSmart Self Storage - Ocoee - 100 Mercantile Court

Easy, fast and great customer service

Marva was pleasant and professional. Price is fair.

Nice, clean and convenient. Very affordable.

The lady that checked us in was amazing and friendly. I definitely appreciate the customer service.

From the moment I walked into the Ocoee CubeSmart I was met with kindness! Donna was such a delight and was so very helpful! Moved in today! All went so well and I couldnﾃ｢竄ｬ邃｢t be happier!

Friendly staff. Quick check in. Moved in with no issues

The customer service was wonderful.

Just moved in, so far so good!

Moving in was a breeze. I reserved the unit online and received an email with all the information I need to move in. It was so easy and well organized.

Clean, reasonably priced, close to where I live.

We did everything online. Only had to go to the office for the lock. Great way to be able to rent.

Good price and location. The process was very easy to complete to rent the unit.

Quick cleans friendly and easy

The unit was advertised at $23 a month but I ended up paying $81 for my first month. Very disappointed

I was very pleased with the price of the unit. The service was excellent. The manager there was able to help me with the small issues I had with my lock and she was very welcoming and friendly.

First time using a storage and Sashay was extremely informative

We arrived at the facility and the manager in charge was the only employee there. She very quickly dealt with the 2 people ahead of us, but still made time to greet us and let us know she would help us as soon as possible. When our turn came, she closed the office, escorted us to the unit we were actually renting, stayed with us, answered all our questions. During this time she never once made us feel like we were bothering her, nor that she had to get back to the office. When we went back to the office to complete paperwork, she very thoroughly finished business with us, and as with us, greeted 2 other customers and let them know she would be right with them. The facility is clean, well managed, and as advertised

Customer service was great and the process was easy but my score would've been higher if I knew all of the fees and charges ahead of time.

its a very nice place, but didnt know about the extra cost. you should give customers the option for insurance not force them to pay one of three options. Its clean and the the lady is very lovely!

Had what I needed for a great price.

CubeSmart was a great choice for what I needed. Paperwork was smooth and the location is great!

Reserved online. Nice people, very helpful.

Save Place, clean and fast service. I love it!!

Seemed to be the cheapest in the area, so went ahead and signed it. Everything was fine until I came back later that night shortly before access hours were to be over. Obviously as I was moving, time was tight. So it would have reeeeally been helpful if someone had let me know that the road into the storage facility is apparenly closed off every night while road construction is over way. Regardless, made it in before closing - only to realize the access code I was given didn't work :/ THANK GOODNESS for their 800 number allowing us access. Unfortunately my climate controlled unit didn't feel to be climate controlled whatsoever (nor did any of the rest of the interior building), but at that point nothing that can be done.

No hassle or time consuming paperwork. Nice manager when I had questions.

They were extremely friendly and helpful. Worked with me when i was in a real jam. Thank you so much.

People are very nice & they have reasonable prices

Great place, staff and price.

Love the facility and staff.everything very clean.

The ladies in the office are amazing. Helpful, kind and extremely pleasant. That being said, the rates were ridiculous. The website does not tell you there is an additional $12 per month insurance charge. That needs to be added. I've never used a storage facility, so maybe everyone else knows this.

Good access nice location and clean.

The people are very nice. When I had to rent a second unit at the last minute it was no problem. They even let me use two locks when mine wouldn't work. Would recommended highly.

Great place to store your things. I highly recommend it.

I rate it very good and service was great

My husband and I came in to CubeSmart and was greeted by Jessyca. She was pleasant and had a few customers in there and she handled everyone quickly and was very efficient. Once she had our paperwork taken care of she took us to our storage unit. It needed sweeping so she went back to the office and got the broom and cleaned it for us. We were so pleased with how pleasant she was and how fast she got everything done. She was awesome.

excellent service, very helpful. Just what I needed.

I shopped many places and Cube Smart was the best deal around. I made the reservation on line and got an immediate call verifying my reservation. When I went to the facility I was helped quickly and professionally.

Currently renting other units at this facility

Great experience, great customer service, easy and simple

The were very helpful and friendly.

This is one of the best self storage places I have been.

I was looking for a storage unit that would be easy and affordable. the staff was very friendly and helpful. I am not a computer savey person so intsead of emailing me my paperwork, the staff offered to print it out so that i would have a hard copy for my files. i would recomend this to any that need a quick/long term storage.

The person in the office was very helpful and explained everything. Facility is very clean.

we are using a 5x5 locker for box storage to pack before we move so we don't have to pack everything all at once. The value is very good.

Chris the manager was fantastic. Great place. Very Clean and straightforward. I love that there is someone that lives on site!