CubeSmart Self Storage - Orlando - 4554 E Hoffner Ave

Overall a great experience. Would definitely pass this on to friends and family.

Everything was ok with services and employees were ok

Dave with Cubesmart Storage assisted us with the storage of our motorcoach at the Orlando, FL facility at 4554 Hoffner Ave. He was professional, yet down to earth and the overall experience was seamless. Easy to access from the main road, the price is reasonable and the spot we were assigned was more than adequate. We are very satisfied with Cubesmart Storage.

Great experience. Parking area was not what I consider ideal for a our vehicle. But it works.

Exactly what I needed at the price I could expense!

Customer Service was super extraordinary. Dalmatia Munoz was beyond amazing. I had to go to the airport. She drove me from the storage unit to the office in our golf cart. And helped me in with my luggages.

User Friendly and very neat/clean.

I arrived a my storage unit to begin dropping things off. First thing was the seal was already open. I spoke to a representative Dalma over the phone very nice. I asked her to please check that the unit was clean and she said she would. I don't she was able to get inside because she would have seen the unit needed to be swept. The reason she wasn't able to get inside was the latch was rusted shut it wouldn't budge. It took me about 15 minutes to open it. I almost gave up but I had a car loaded with boxes. I was made to buy a $18.00 lock that was already open so does that meant they made a copy of my key? So I'm not really thrilled with Cube Smart we'll see how long I stay.

Size and price according our need.

I reserved a unit on-line and quickly received a confirmation e-mail followed by a telephone call to answer any questions I had. On arrival, Patty and Sherry were very friendly and helpful. Since we were new to the area,they provided lots of helpful tips and information including a suggestion to Uber to the Airport to save significant $'s on a taxi. The facility and our storage unit were clean and well looked after. A very pleasant experience and a very competitive price.

Staff was very friendly and welcoming, units spotless and property too.

Dalma Munoz was very pleasant and helpful on my visit today

The customer service was the best part, everyone was helpful,knowledgable and pleasant.

Adequate. Price good for the area, which is absurdly expensive

Great price. The cleanliness could be better and they need more people on phones. I was outside office calling and rep was at desk and did not answer phone.

Easy process! No tricks and scams! Plus free truck rental!

The team at CubeSmart are very professional and friendly. They explained everything to me thoroughly and gave me a tour of my unit. I loved that I was able to use their courtesy truck to move my belongings in as well.

Amazing customer service! Clean unit. Truck did not have a ramp but I have strong friends:) Overall very pleased with my experience

Empleados muy serviciales y educados.. Facilidades muy limpias y cuidadas.

Hurricane Irma was headed to Orlando and I wanted to secure my car. Not only was I able to do so, the pricing specials applied and there was no "price gauging" because of the storm!! Super nice and courteous!

Location was convenient and staff were very helpful

Clean and secure. Your items will be in a safe location

I reserved my unit online and within an hour I received a welcome call from management while on my way to their location. Once I arrived, she walked me thru all the details and was very professional! Thank you!!

Everyone was extremely helpful and nice. Having use of their truck was a great extra. Highly recommend.

Sorry can not remember her name, believe she is a manager. She gave us awesome customer service. Very knowledgeable. Answered all our questions and got us registered quickly so we could be on our way. Would definitely recommend.

Friendly helpful staff & good location.

worst storage facility ever!!!!! I wouldn't recommend it to an enemy. Staff was rude and unhelpful

Friendly customer service. Easy move-in, overall would recommend to others.

Staff very friendly and explained everything perfectly and understandably.

the customer service was exceptional and everything went very smoothly when I registered as a new customer. they go above and beyond to ensure customer satisfaction

Free rental truck was great saved money easy move.

It's our second rental. The girls that work there are very professional and friendly

I already email another review from you. I'm satisfied with my decision on renting from CubeSmart.

Great customer service, Jennifer F. was so helpful and understanding.

I signed up for the online special. 15% off and the first month free. CubeSmart had the best deal out of all of the other storage companies in the area.

The GM is awesome. We love her. There were cockroaches in the hallway of the ac unit I got. But I'm happy with everything else

The hours the storage area are open makes accessing the units very easy. There are a variety of sizes and I would recommend this to anyone needing a storage unit.

I am storing an rv there in outside storage. I would have given five stars, but I noticed that most other rv parking for the same price is on paved spots. I was told that it's not a great idea to leave an rv sitting on dirt or in grass. I may keep looking for something a little closer to me and with paved spots. The employees are great and the storage units looked well-cared for, though. I would recommend this place for other people needing storage.

The service was great and very helpful