Public Storage - Atlanta - 2115 Monroe Drive NE

Move in was clean and easy. I was able to go right to my unit with no hassle free. I did have a set back when I had to transfer units but the managers took superb care of my requests.

Friendly staff no hassles or problems

Even better prices and in a great location

Ease of renting and access, plus Diamond, the customer service agent was great.

Great service, pricing is right. The location is best for me... Lady was very very nice an understanding

Excellent service and location. Would definitely recommend this location to another Atlanta resident.

Dymond was both personable and informative. 5 stars.

Quick and easy check-in. They let me check in late.

this was just a great experience , very helpful friendly and informative

I have seen homeless people sneaking into this facility, hiding behind vehicles pulling up to the dock. I am shocked that my rent was raised after only a few months of occupancy. Even though I received a special discount when enrolling, I will be terminating my agreement soon.

Great, friendly helpful staff will recommend to others...

Terrific service by Pat during the reservation , tour of storage facility and sign up process!!! Very happy with the cleanliness and security of the facility!

Staff extremely helpful, refered me to another public storage facility when we found hours of operation not adequate fir my needs. Then made me a new reservation and negotiated the same low rate. Plus they still gave me the oromotional special. Good people.

Great staff and facility.

Check in went smoothly and everything was explained / codes provided. On site employee gave me a tour of the facilities and showed me where my storage unit was located. The only thing that bothers me about my experience is that Public Storage insisted on adding insurance coverage to my monthly fee despite the fact that I told the on site employee that my existing homeowners' policy would cover items in storage.

Customer service was awesome. The facility is very well kept and clean. I trust that my personal belongings are safe at this location.

Very helpful and friendly staff! Especially want to thank Donna and Calvin for all their help and always recognizing me when I come in! I will definitely be recommending this storage facility to friends and coworkers in the future.

They were great and fast

Donna is amazing! She's very helpful, patient, moved quickly even with multiple customers, and assures that each guest has everything that he or she may need.

I received high level customer service from Diane and Donna. They were both warm and welcoming and answered all of my questions with a smile. This was my first public storage experience and I must say, that should I ever have the need in future for these services, I will definitely be going to this location. The premises are very well kept as well. Overall a great experience. You have a wonderful team running that operation.

The staff was extremely helpful in showing me around the property & finding a unit that would work for me.

Excellent experience so far. Great staff and service. Had some old trolleys that didn't work, otherwise everything was brilliantly streamlined.

Donna and Diane gave us excellent customer service from the moment we walked in the door. Actually it started about 45min earlier when we inquired online and received a phone call within 5min. The facility is in a convenient location with a loading doc, use of a dolly, easy locks and extremely clean!

Nikki and Donna were so understanding, so helpful. My day would have been a disaster had it not been for these two kind ladies to help me out. My heart felt thanks to them.

Calvin and Leah were extremely helpful and welcoming! The original unit I booked wasn't available due to some lock issues (seemed to be no fault of the business but whoever rented before me) and they were able to find me a larger unit for about the same price right then. Working on the weekend isn't always great but they were very friendly and patient with any questions or concerns I had. Well done.

No complaints excellent service no BS

Very helpful and friendly employees at the Monroe Drive location in Atlanta. Thanks!

I was lost, in a rush, and stressed out- but the ladies were so awesome and made my move much more enjoyable. Thank you for your kindness, great suggestions and customer service. I will be telling anyone I know looking for storage to come up you! ?

The manager at my facility is "Donna" She is so good for your company. She is friendly and reassuring as well as efficient in resolving issue or questions.

I'm very happy with my decision to rent a storage unit at this location. It's in a safe area of midtown and the staff is very friendly.

I love the great customer service

The staff at this facility is consistently friendly & efficient. The facility is well-kept, clean, & well-lighted. The rental fees are comparably competitive with other facilities in the same general area. For me, it is the best location, with convenient access, AND offers the best price for my preferred unit size.

Very nice staff,Donna and Bernadette made my appointment a breeze as to knowledge of their jobs! Thank you lady's !

I found out on a Monday that my roommate had signed something saying we would be out by Thursday that same week. I searched online and found Public Storage and could not be happier! The prices for temperature controlled storage in Atlanta are typically ridiculous but Public Storge is very responsible! They provide carts to help you move your items into your storage unit with ease. The staff is nice and helpful. They made everything so easy in a time where I was beyond stressed! I would definitely recommend them!

I was lucky to get first month half price and a great rate for climate controlled space on the ground floor. No elevator means a faster easier move. Donna in the office was super helpful on my move in day. My only complaint is there are no carts available after office hours, so if I need to move something in the evening I have to be able to carry it or I'm out of luck.

The manager handled my check-in quickly, so I did not spend my time with paperwork but actually un-loading my stuff into the unit. Better use of my time and some great work on their part.

Thus far, I have been very pleased with PS. However, I am becoming tired of the numerous calls and emails asking for feedback, ratings, notice of payment due two weeks outside of the due date. I am a responsible adult who has now completed 3 surveys and have expressed my pleasure with the company. I really don't care for any more general correspondence. I am aware of when my rent is due and can assure PS that if I have any questions or concerns, that I have the aptitude to contact the appropriate representative to address these. I request that this be the last survey I receive. Thank you.