Public Storage - Lake City - 1471 Forest Parkway

All good Checkin was awesome and helpful

I found a great deal on a 10x10 at Public Storage two days before I needed it. They called me a few times to ensure I was good to go. Very polite, accommodating, and the best part; I can use their app on my phone to open the access gate. Very spacious, lots of potential and did I mention for a GREAT price!

Kim E made my experience Great! It's hard to fine good customer service, she did her job well! Thank You!

Great service, clean facilities!

The service was so fast. I never rented a storage unit before and going they a rough transition right now she made the process so easy.

My experience with the Lake City, Public Storage was excellent. Kim E. was very informative and patient with my questions. I thoroughly enjoyed my experience and am excited to be a patron.

Kim E. provided me with exceptional customer service and was very flexible

Very friendly and professional staff.

Quick and easy. Great promotion going online. $1 for the first month. Coaching! Lol

Great and Professional Experience

Kim was awesome, fast, and great customer service.

Great customer service but the location is tucked away. I wouldn't think about going to the storage facility at night.

Never used a storage facility before...internet had great reviews on the one i am now using. This time the reviews were not exaggerated. Ms Kim at the one in lake city ga was very helpful and knowledgeable. She patiently answered all my questions and assured me if i ever have a concern to please call. There was no pressure

I enjoyed working with the person who issued me my unit... I found her to be very enlightening about the boxes and their types and the sizes of units and why it was important to understand which unit would accommodate my immediate needs. She takes her time with you and is very thorough with each subject she covers... I really appreciate the fact that she enjoys her job and is an exemplary employee for Pubic Storage....

The first one i went to on jonesboro rd the attendant was lazy sorry didnt want to get up to help customer the second one in lake city the lady jasmine was great she explained everything and walked around til we found a space they need a golf cart also

Great experience and convenient

I came in today and Nathan helped me with everything! He is very knowledgeable about the services offered here and is able to answer any questions you have very quickly! I recommend everyone to use public storage!

The customer service that I received at this location was excellent! When I walked in Felicia B. was assisting a customer and had acknowledged me the moment I walked in the door! She was answering phones, and helping us on the inside, She is only one person but she remained professional with everyone the entire time and was conversational as well!! If I ever need a storage in the area I will definitely re-visit this location!!!

Had a really great experience with great prices. Everything was exactly how it was told to us, space was great everything was great. Me and my spouse need something real quick and Jay helped us find what we need with a great price. Thank you Jay.

I needed a 10X30 unit but there were none available so I accepted the 10X20. I managed to stack all my belongings in the unit. I hope I don't have to deal with a rodent problem. Other than that, the staff was very courteous and helpful. They made my already hectic moving experience more pleasant.

The employees were super helpful in helping us get the right size. The air conditioned rooms are a great asset with the weather making it over 100 degrees outside. Keep up the good work.

Had my stuff in this storage unit for a few months now. Never seen any rodents. Property is well maintained. And when I called cursing and acting rowdy about my lock being cut because I was late ?? Keosha showed nothing but PROFESSIONALISIM!!! I felt extremely bad but you know we all have bad days and she understood that. She was so calm and polite all the way through the situation also didn't hold it against me in my future interactions with her. I mean you just Dont get customer service like that anymore. Its really unparalleled. I would definitely recommend this location for anyone looking for a safe secure place to store their things. Keosha is just a bonus. ??

Christen does a great job wherever office she is. She has great customer service. Keep uo thr good work.

Great customer service and location

Light in unit doesn't work, no outside lights on at 6:30 am. Hole in unit's ceiling.

I was told that the storage unit would hold the items I have but the space wasn't actually sufficient therefore I had to put items other places. I was also charged more than with I was quoted another Public Storage and the representative told me it would be the same at the facility I actually stored my items in.

The customer service was excellent. From the time I called for a price quote until I actually moved my items into storage. It was surprising to discover that the price vary, sometimes significantly, depending on the location. This accounts for the 4 star rating and "little friction".

This public storage is convenient and the ladies in the office are very helpful.