Public Storage - Douglasville - 3313 Highway 5, Suite F

I was called to make sure this unit was still the below pricing

Beverly was great. I really like how she handled my transaction. Great personality with her professionalism

Excellent service

The exit key pad is way too low for any truck. Theres an 18 wheeler parked too close to the end if my row, theres no way to turn a normal truck and trailer out of the row.

Bev is awesome. Understanding and knows her job. She really cares about her customers. Your company could use more like her!

Great customer service

Helpful staff, and very friendly.

Beverly has been awesome!

Nice environment lady at the front desk was very helpful

It was easy and pleasant experience.

Wonderful experience, very awesome customer service!!!

Safety! Coming and going, storing your 'stuff', clean grounds, and the manager is easy to work with!

Excellent customer service. I'm glad I chooses the location.

Good place and clean

I definitely recommend going to this location the customer service is always great today I was assisted buy a young lady Crystal who help me take care of paying my monthly bill with a smile on her face the whole time when I walked in the door she greeted me and when I left she told me to have a great day with the smile on her face now that's what I call Great customer service thanks!! ; )

Me and my husband went to obtain a small unit, and Ms.Beverly made the experience fast, as well as easy with a family welcoming spirit about her. I can't say how much they work with you, but they have an Awesome employee in Beverly.

I was helped by this nice lady Miss Beverly very pleasant very kind very professional the price was right and a customer service was excellent. I would recommend going to that site but that's storage unit over anyone in the state of Georgia because I stored your lot of stored in my time of life and while storing it always seem like just business but once I came to this location I felt at home so thank you Miss Beverly for making me feel welcome have a good.

Beverly made my day. Had to move some of my mother's furniture to storage after her passing. Beverly was a delight. Place was very nice. A in all areas.

Brittany helped us out to get signed up for a storage unit and she was very personable and friendly. She also helped us transfer to a different storage unit. However the day we were coming back and to sign the new lease we spoke with a lady named Tina. We informed Tina that our movers were running late to pick up our furniture and she agreed that she would wait on us about 15 minutes after closing to get there so that we can sign our new lease to the new storage that we transferred into. We arrived 15 minutes after and Tina was nowhere to be found. She left without giving us a courtesy call in all of our furniture was about to be left sitting outside overnight once our movers arrived. My husband and I was beyond pissed off. We just so happen to see Britney they're getting some things out of her own storage and by the grace of God she was there and was able to go back into the bldg after hours and transfer us back over to the unit! Britney was extremely helpful to us and very sympathetic towards our situation! She even follow through with us the next day to let us know that she got in contact with her GM and got all of our paperwork straightened out once Tina left us high and dry! Thank you so much Britney for all of your hard work in helping us out you were very amazing and we honestly think you deserve a promotion !

Great employees and clean facilities

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