General Storage - Lovejoy

Even though weﾃ｢竄ｬ邃｢re in a Coronavirus epidemic management went out of their way to accommodate me.

Great customer service! Clean facility and units. Made my moving experience less of a chore.

It was extremely busy when I came however I was not ignored. Can't remember the sweet ladies name who helped me on the Saturday I arrived but she was professional and very attentive to myself and the others who were there being assisted. I am glad I selected this location.

Your staff members really did a great job and helped me out a lot

Mgr. provided exemplary service. As I was trying to procure a storage unit and all the necessities needed for moving from out-of-town, I encountered many potential setbacks. The mgr., however, simplified the issues and enabled me to make a very easy transition.

Lovely.

My only complaint was that the unit I reserved online wasn't available but they did get us one for same price. Very happy. Thank you

Customer Service Rep was very help

Having had storage units for over 20 years on and off, I was surprised at how nice and helpful Portia and Stacy were to deal with. Never had as pleasant experience at any of the dozens of storage facilities I had used in the past. Good attitude and eager to help. Stacy even put some water bottles in the freezer for me and my two movers, as it was the hottest day of the year to date and sweltering outside. That little thing right there, that matters, and set General Storage apart, way apart from all others!

Overall the atmospere was pleasant and the customer service was excellent.