StorageMart - E 53rd St

I was in need of a small storage unit to aid in a move from one town to the other. I reserved the unit online for that I thought was the next day but actually reserved it for the same day. I received a call from a worker and I apologized for the mix up. I told her I was leaving a bad situation and she offered to give me a discount due to my situation. She then went over everything on the phone processed my payment and sent over the paperwork all within 20 minutes. I appreciated the quick service as I had to be discrete and appreciated he kindness even more. The only down fall is the units are not 24/7 accessible which causes some issue trying to get my things moved after work which is the only time i can safely do so. Otherwise it's a great place to store your things.

I like the service and easy access nice building secure very very nice place

I made a reservation, payment, and completely moved in all online. Typically as someone that prefers to do things in person, I wasn’t sure everything would be correct. Additionally, the difficulty it takes to find someone at this office and get in touch with a physician person is pretty hard. However, I am surprised that everything worked out. I was able to get everything done on my own online. I can happily report that I have fully accessed my storage unit without any issues. I am hoping this property does not constantly raise rent, or I will quickly move out and rent with a competitors. I am hoping they are willing to keep local residents as long term tenants.

It was a great experience outside of when I got my unit I was told I got a free lock there wasn’t one in there. So I had to go buy one.

Great service great hospitality good pricing

I couldn't find my storage 654 for over an hour of being there, it just so happen to be a couple of people out there in their storage,who told me how to read the numbers, very helpful