Extra Space Storage - 3445 - Chicago - Addison St

We recently moved into a new place and had way too much stuff.. I searched for near by and secure facilities and was so surprised to find this place and what a great price. During a pandemic the staff and directions were perfect and easy to follow . Secure and clean I am so happy that I have a place to store some of my memories in with zero worry .

Very clean, friendly staff, fair pricing

Fantastic rates, customer service, flexible, great quality facility. 12/10 would recommend to anyone wanting to store things.

Very friendly company just a little pricey i should of shopped around a bit more

It's a convenient location & I got a good deal, just be warned that you have to bring in proof of homeowners or renters insurance otherwise they MAKE you buy theirs for $10 / month. They also MAKE you buy their difficult-to-use $18 barrel lock even though 90% of the units have regular locks on them! Also like other places they don't guarantee the rate and it could go up without warning.

Easy online check in process saved me $25. I didn't like that you had to buy a brand new lock because they require a specific lock. Very friendly customer service and easy process.

Really easy to move in and a clean facility.

From desk person was very professional and very kind, over all very friendly place.

Very clean, like that the units are temperature controlled, and that there is a pull-in loading bay so you can unload the car inside the AC! Cons : Need to type passcode in many times to get access to loading bay, and doors which is really annoying. Also many of the handcarts are broken, and there aren't very many of them

You don't over-pay for what you're getting. And it's a nice place. A bit of a maze at first, but you get the hang of it.

the young lady that checked me in was very informative and professional.

The whole process of getting access to the unit, unloading, and paperwork was smooth, even with a minor technical issue regarding the office's internet. It helps to do the rapid rental agreement on-line before arrival, which saves time and money.

The people are very nice and the space is as expected. Fees are competitive. The floors seemed dirty when I looked at the space, but when I came back to move in, they were being cleaned.

I really like my storage is very convenient for me

I really like the customer service in the storage place where I'm at very convenient thank you

This facilities I like the professional to get everything set up

Customer service was friendly, the place is very clean and was easy to get to unit.

I love this place! Whole process start to finish could not be better organized and super easy!

Very friendly and knowledgable staff.

Melanie was fabulous to work with. She answered all my questions and was extremely helpful. She is an absolute treasure! I feel very comfortable leaving everything I own at this facility.