Extra Space Storage - 3456 - Chicago - Paulina St.

Staff is friendly and helpful. Sign up was super simple. Good price point.

There are two separate buildings, one which has a drive-in. Another one that doesn’t and there’s no way to unload your car conveniently plus there are no flatbeds either.

One of the guys helped me to be able to afford the first month. That helped me a lot. Should have ask for a storage room close to the street, though.

the facility occupies two sides of the street, being a new customer the guy who assisted me did not even bother to tell me which side my assigned unit is located no information regarding my unit at all, this guy thinks all customers are familiar with their facility, there's a lot of storage facilities with a much better customer service.

From the very start, Adam and Brendan made renting my unit easy. They were extremely helpful,flexible, patient and accommodating. They have made the entire experience pleasant and could give most other companies a valuable lesson on how to treat a customer. It has been so refreshing to deal with these two intelligent,polite and efficient representatives of Life Storage. .

My 10x10 was really a 9x10. The restroom is usually inaccessible to customers and neglected. Aside from that, this alright.

Secure facility, easy to use. Fits my needs perfectly.

Brian, the Manager gave a walk through of the facility and was very helpful in locating a unit suitable to our needs.

great service and lovely clean facility

Less expensive than most places good customer service

Great security, easy move-in, ample parking.

Great facility well see as time goes on.how the facility keep my personal kept

Great!

great

Excellent

I used Public Storage for decades. Just got tired of the price increases and poor customer service. Just moved in and the experience has been outstanding. Wish I had been more motivated to move before.

The facility is very clean and secure and accessible and roomy but very cold. The price was very very good and every was as expected (except the climate inside) and the customer service person (Marcus) was very helpful and knowledgeable. I would definitely recommend this facility.

I usually use Public Storage facilities. But after being a customer of LifeStorage of Rogers Park, I am completely satisfied of their services and would recommend them to anyone who has extra storage needs.

Great customer service. Waited until I finished everything even though it was after hours and I didnt get there until 10 minutes before closing.

The lady who helped me was great, but she was all alone on a busy Saturday. I had to follow her to other units while she helped others, I had to wait outside and get signed up at the same time as someone else. There really should be more people there on a Saturday. That isn't very client-friendly.

Only been there a week, but very happy with the facility and staff has been helpful

I love how it is clean, climate controlled, easy for me to get to from the train ( in case I need to drop by and find something I need) and the staff was very nice.

When I first walked in to confirm my reservation, there was about a 15 minute wait, but the clerk at the front desk was very polite and apologized to everyone for the wait. Once I finished my paperwork, the clerk made all directions and important information very clear. She also went out of her way to upgrade my space once she took the time to learn that all of my things would not fit in the original space I had reserved. The prices and storage specials are AWESOME!!