Public Storage - Chicago - 362 W Chicago Ave

Front desk on November 1 was fantastic.

I made. Reservation over the computer. got a confirmation, and when I went there to finalize the paperwork and pay found out that the space I had reserved was not longer available because apparently the reservations were received at the same time and they did not have another space the same size. they then proceeded to give me a larger space for the same price as reserved!!!! That was unexpected but I LOVED IT. I will of course be forever thankful for that. I will sincerely recommend IVAN and property 07116.

good stuff, ez move in.

Great experience moving in. The facility is clean and well lit. Everything went smoothly and I was very satisfied with the staff.

Great Team, love the location. Ivan gave great customer service.

Shonelle and Ivan were so helpful and made the process of signing up seamless. Super friendly and I recommend everyone in the area to store their belongings here!

Brittany and Ivan were very helpful! We have 3 units for our salon and have been nothing but happy. If we ever need more storage this is the place for us!

Ivan was incredibly patient and helpful. I was very picky with my unit and he walked me through every available option for me until I was completely satisfied. I would highly recommend this public Storage.

Ivan is very friendly and helpful assisting me with the FedEx package pick up from storage office. The whole experience is very pleasant. I highly recommend this facility.

Great customer service!

Brittany & Meghan were very helpful. I was frantically looking for moving supplies and boxes and they made my experience very pleasant! They're open 7 days a week which added to the experience! They have great options for if you need many boxes or just a few. So glad I stopped in today!!!

There may be cheaper storage solutions out there, but you'll be hard pressed to find a better combination of location, quality facilities, storage options, and great management. Manager Ivan is excellent and totally conscientious, and we love having our extra stuff available when wanted just five minutes away from home. Outstanding storage facility.

We have shown up multiple times and days in a row and there were no carts available. We could have waited for one to become available but we were on a tight schedule. I feel more carts should be there so we don't have to waste time showing up and not being able to unload. Other than that, the workers there have been very nice and helpful!