Photos
Hours
| Sun | Closed |
|---|---|
| Mon | 9:30 AM - 6:00 PM |
| Tue | 9:30 AM - 6:00 PM |
| Wed | 9:30 AM - 6:00 PM |
| Thu | 9:30 AM - 6:00 PM |
| Fri | 9:30 AM - 6:00 PM |
| Sat | 8:30 AM - 5:00 PM |
| Sun | 6:00 AM - 10:00 PM |
|---|---|
| Mon | 6:00 AM - 10:00 PM |
| Tue | 6:00 AM - 10:00 PM |
| Wed | 6:00 AM - 10:00 PM |
| Thu | 6:00 AM - 10:00 PM |
| Fri | 6:00 AM - 10:00 PM |
| Sat | 6:00 AM - 10:00 PM |
About CubeSmart Self Storage - Crystal Lake
CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry
Unit Sizes and Pricing
5' x 5' unit
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5' x 5' unit
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5' x 5' unit
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5' x 10' unit
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5' x 10' unit
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5' x 10' unit
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5' x 10' unit
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5' x 15' unit
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10' x 10' unit
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10' x 10' unit
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10' x 10' unit
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10' x 10' unit
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10' x 10' unit
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10' x 10' unit
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10' x 15' unit
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10' x 15' unit
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10' x 20' unit
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10' x 20' unit
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10' x 20' unit
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Features
- Video cameras on site
- Vehicle requires insurance
- Vehicle requires title
- Moving supplies for sale
- Manager lives on-site
- Email billing available
- Accepts mail/packages for tenants
- Rent due on same day each month per lease start
- Auto-pay available
- Vehicle must be running
- Vehicle requires registration
- Title must match renter
- Insurance required
- Insurance available
- Homeowners/renters insurance accepted
- Cash accepted
- Checks accepted
- Credit cards accepted (Visa, Mastercard, AMEX, Discover)
- Allow 18-wheeler dropoff
- 5% military discount (active-duty)
Customer Reviews 42
William R. Ferris Jr
I was very impressed with the customer service I received from Victoria (Tory). Extremely friendly and very professional. Helped me from the time I walked in to the time I was finished moving in my furniture. Tory, should be held in the highest esteem for her service as a customer service rep. the way she represents the company!
Jack Flight
Services was excellent attentive, quick and very pleasant
Scott
Easy move in and account set up. The owners are very nice. I was not aware the 40% rate discount expired after only 4 months until I moved in, so that was disappointing. Otherwise nice and secure facility.
Marjorie Jones
Extremely clean. Friendly staff, very organized office.
Nicole susanke
She was very friendly and informative. The unit was clean and it easy to get it.
Alex
Easy and quick process, great customer service from the gentleman that helped me.
Kelly Gloster
The man and women who run the front are such nice people, they will answer any of your questions they show you around, they make sure you know exactly what youﾃ｢竄ｬ邃｢re doing before you leave and I like that.
Jose Antonio pina
The front office are very professional they answer all my questions the storage are very secure and clean I would definitely recommend it to other people
Kristine
Easy access, simple process, customer service 💯. Prices are a bit high
Daryl Varhanik
They make it easy. Would definitely recommend.
Shayan
Great facility with excellent staff and support.
Anthony propati
When I decided to use a storage facility this company made the entire process easy to navigate through. They are very helpful and explain everything you need to know.
Angela
We were in a last minute situation and needed to upgrade from a 5x5 unit to a 5x10 unit on the evening I called in at 5:15pm. It was just before closing and we were well taken care of and the staff was so kind and helpful. THANK YOU!
Caroline Steinken
The people I dealt with were very friendly and helpful, the unit was clean and at a great price. The units were very secure, and I would highly recommend this business to anyone looking for storage.
Allen Rogers
Facility is in a limited traffic area. Parking a trailer is a little tight, at least for a rookie.
Jeanne
Don and Tori are very friendly and have exceptional customer service along with patience. A remedy for a great experience and an ease to my stress levels!! Thank you, JMR
Michael
Love this place. Don and tori are great
Nicole
The gentlemen that helped me on a Saturday..Don was amazing & very informative, courteous as well thank you Don!
joan m
These folks were some of the easiest people to do business with I've met in years. I had an urgent need for RV outside storage. They were helpful, reasonably priced, and a real relief to us distressed campers!
Keith schubert
I felt very welcome and I believe my belongings are being kept safe and secure!
LAWRENCE
So far this facility has been great in communicating availability and holding space. Priced reasonable
Joe
Extremely knowledgeable staff she went out of her way to explain he entire process. I have already sent a friend in to see her
Michael
First time ever using a storage facility, have to admit I was a bit concerned about security and accessibility at the start. Don was simply awesome at showing me around, walking me through everything and addressing my concerns. I highly recommend the facility and have no doubt this will be a good place to store your items.
Eric
Reasonable price , very clean unit and property, staff was very friendly, helpful, and mostimportantly knowledgeable.
binta becker
Absolutely friendly, accomodating & very helpful! Thank you!
Paul
It went well. Everything was explained
Ray/Amy
It was a very smooth hassle free experience. The GM explained the contract, and we put our items in storage.
Ray/Amy
You have a great storage facility. The GM was friendly, helpful, and found us a discount. We have moved 3 times in 3 years, and this storage facility is great fit for us. We will definitely recommend to our coworkers and family members.
Kathlieen
Demanded I unsure what I stored. Wasn't informed of this by service.
Aaron
It was easy and quick to get a reservation. Staff was friendly and helpful and move in was smooth. Clan facility and easy to get to my unit.
Cristina
The service was great. The receptionist gave me all the information that I needed it.
KATHLEEN
The folks at Cubesmart were very friendly and helpful. I was very stressed out getting my house in order to sell it. The ladies set me up quickly and I was able to get the clutter out of the house and into the storage unit in record time. The insurance required is a bit steep, but overall I was happy with my choice.
Donna
Good experience, great customer service, very clean unit
剩捨
Price was extremely fair. The unit are clean and secure. Hours are convenient.
Dave Roush
Went online and was contacted in seconds. Seems like you people are on top of your game. Agent was thorough and timely. Answered all questions . All forms and documents were sent to me by the time I got home . Am able to pay online which is a plus . Thank You , Dave
laura
just having select hours was our only option. Thank you
Ashley
I rented a unit three days before move in. Although the electricity was spotty in the temperature controlled unit, the front desk staff were friendly and helpful to get the lights back on.
Heather
Tori @ Crystal Lake facility is amazing and helps you every step of the way. Super friendly :)
Jimmy
Manager was on duty, helpful, curtious, and efficient. Within minutes we were through the paperwork and left with a smile. Prices were very competitive and security sound. I feel very comfortable storing my items here.
Dee
staff amazing made customer feel important and secure
Heather
The service was great and the price was pretty good except for the REQUIRED insurance (which is a gimmick and a rip off). The facility is functional and access is convenient and secure.
5'x5'
5'x10'
5'x15'
10'x10'
10'x15'
10'x20'
10'x30'