CubeSmart Self Storage - Hanover Park

Nice and good customer service

It was easy and convenient to reserve the unit and have it avaliable any date before the reservation.

I was attracted to the low price, but disappointed that the additional fees were not presented up front. Even so, it is still a great value. Front office is very friendly and made sure locker was clean and ready for use. I would definately recommend this facilty.

Not the cleanest place I've seen but friendly and helpful.

Using this facility was a horrible experience from start to finish. The unit was hard to access and not climate controlled, the lift to get your stuff to the second floor was rusty, dirty, slow, and had a big lip (almost a step) making it very hard to roll the carts onto it. The floors upstairs were super uneven, rattling the carts so much stuff would just fall off of them. The unit was extremely dark and the motion sensor required you to walk an extra 100-120 feet to turn on the light outside of the unit. Also, the walls in the unit were very dirty (we counted 3 different giant spider eggs on the walls). The hidden fees, the terrible lift, and the dirty walls were each on their own a reason I would not use this place, however, we had no choice in this case. As soon as I can get my stuff out, I will and never go back to this place.

I like the price space and the customer service.

Easy process though the Monthly insurance Cost was not noted online. Itﾃ｢竄ｬ邃｢s a bit deceiving but otherwise, it was seamless

From the online reservation to the in house registration it was a very good experience. No surprises.

I am disappointed that there is only 1 cart available to move boxes. I have come a few times and the cart was not there and I was not able to move my boxes to my unit on the second floor. For as many units that the facility provides a few carts should be available.

Friendly staff and competitive pricing. The insurance is a little steep. $12 a month for only $2,000 coverage. I will find a third party insurance company.

Nice and clean,and very friendly people

Upstairs units are pain to fill but worth it for savings

It was ok

Very helpful staff, especially when it came time for me to move out.

Best price for a 5x15 unit, second floor was the only negative. Ground floor would have been twice as much.

Nice guy working there. It was pretty cold but the move went smooth.

Great overall experience! Cheap! Clean! Great Customer Service!

Christ was great!

It's was awesome manager was really friendly And upfront with every thing he explained everything in detail very nice loved it

Working with Keith was an absolute pleasure. He was very thorough as he explained everything to me and was just a very nice, personable man altogether. I couldn't have asked for a smoother transaction and experience.

Not bad at all

I thanked Karin Lund at #602 for all the help, but thought it should pass it along here. It's hard to find someone who will go out of their way to help and do the little extra things that make it enjoyable to do business with them.

I'd like to pass along what a great help Karin Lund at #602 was after I rented a 10x5 that turnout to be a 10x4 losing the 1 foot in depth made it impossible to store what I planned on putting in it. She worked with me, as I found a 10x10 online at 30% off, and she was able to transferred me into it.