Public Storage - Elgin - 665 Big Timber Road

Irene was very helpful and everything went very smoothly

Irene is very friendly and helpful, and the facility is well kept

The property manager Irene was so nice. I recommend this facility based on that alone. Every person I have talked with is informative, and willing to answer any question you have. It is very clean, and easy to navigate.

Irene the Manager was great. She was friendly and provided quick responses. Inwill recommend Public Storage because of her!

Organized, clean, the unit size I needed was readily available.

My overall experience with the staff is great! The facility itself is not bad. The only problem I have is that I am renting a 'Climate Controlled' unit and the temperature and humidity levels are not what I would consider controlled. It is very warm and humid in the building and units. There are clearly new air conditioners installed, they might not be set at a low enough temperature. It was warm and humid enough in there for me to start sweating profusely while just standing in the unit. But, other than the unexpected temperatures it is not a bad unit and the employee was very accommodating.

It was a nice an easy transition no headaches no problems nice clean storage with a good honest people running it absolutely no problems at all it's better than that automated system Storage area where there's nobody on staff except the one 800 number out of state or maybe even out of the country I can't do business like that public storage was a lot better. I got 100% attention when I signed up

Great place and friendly staff! Laura Jo and Kaylee were very helpful. Thanks!

It was great! No problems so far. Courteous service. Very helpful.

Laura and Dan were kind, courteous and able to assist me quickly with my storage needs. Their positive attitude made my visit enjoyable and seamless. Public storage will continue to receive my busines and I will most definitely be recomonding their facility to my friends and family

Kelly and Laura Jo were great. Very detailed and pleasant to work with. Willing to do and go the extra mile to help out

Kelly and Laura Jo are amazing. Thanks for all your help. Great job. If you ever need a storage locker come see these ladies

Excellent experience. Laura Jo and Leslie talked me through all of my options. They let me preview units and were friendly and helpful. Highly recommended for great customer service.

So far all my visits to the storage unit have been smooth and the employees are helpful

Everything was easy to setup and process. The staff were very friendly and helpful.

Questions were answered right away

they take time to show how easy it is to move all your belongings into these very clean and secure area.

Laura and Leslie are very accommodating to my family needs, for that one less stress for me to deal with. For a very short time of my space rental, was discounted and refunded with the previous purchase thanks Leslie, good people will bring good business.

Was upset that no carts available after 5 pm. I was told to much theft and carts are locked up after 5 pm.. next unit will be outdoors and close to unload truck

Great facility, nice employees. I wish hand carts were available during all hours, not just office hours, but it's not that big of a deal.