Public Storage - Hanover Park - 1000 E Lake Street

Absolutely amazing, It started really well with getting things going, then there was a issue with the online stuff, but I think it was just an error that happens. My unit was rented before I could make the rental agreement, due to online issues. But went there to pay up and it was indeed rented. But This place made it right giving me a different one and bigger. Definitely made a situation better, Thanks to DJ. Will definitely be my goto place.

Clean facility. Easy access. Helpful and friendly staff.

The service very good

Very professional

I've been a customer since 2010. The place is kept clean and well lit after dusk. There is an excellent choice of storage options for both vehicles and personal / business property. Businesses have optional 24 hour access. Friendly staff.

Mr David was really good customer service with his job he explained everything good and how things work his really good attitude

Awesome job great attitude full of energy and the most important very professional thanks for everything Mr David (dj). Keep the great job

Great experience over here. Daniel was a great help, very friendly. Would definitely recommend this place

Outstanding Customer Service, Personable Personnel

It honestly takes a lot for me to write a review, I am typically way too busy to even bother with it, but my experience here was absolutely amazing. DJ and Caitlin were extremely friendly and made my experience painless. When I got there they had my spot ready and they helped me fill out all of my paperwork and answered any questions I had. They were extremely knowledgeable. I have dealt with a few public storage facilities in the past and this was BY FAR my best experience. I would recommend this location and Caitlin and DJ to any one of my friends or family because they were truly salt of the earth people that were a great help in making my storing process extremely simple with no headaches. Bottom line is I would recommend them and this location to a friend or loved one and I will be storing here in the future for any other storage needs I may have. Thank you DJ and Caitlin!

This is my second time using public storage and I have to say I am very pleased with it. Great service with a smile every time. I had one problem were my unit was locked because it was frozen but they had that fixed in a timely matter. I would recommend this to anyone.