Public Storage - Joliet - 3120 VIMY RIDGE DRIVE

Great customer service property is safe locks were good and storage was well taken care of

The customer service was great and the climate controlled building seems well taken date of.

Fast, easy and affordable.

Excellent service. Traci is awsome.

Yes I would recommend this company to anyone. The associate at the Joliet location was very professional and friendly .. I forgot her name but she has short gray hair. She made me feel comfortable and safe with keeping my belongings there. My questions were answered and addressed . I was given informative info to accommodate my families needs. I only have 2 concerns. I wish the storage unit had actual light on the inside and that the hours to go in and out were 24 hrs because I work night shift and could stop by before work and not be limited to trying to get things before 9 p.m ..

Great customer service Craig was awesome thorough and very polite

Everyone was very helpful and nice to deal with

great experience, customer service

The manager, Traci was SO helpful and professional. She made a difficult move easier for us. She is great!!

It was great John was very informative. He a great job.

My stuff has been stored here for a year now. Traci helped me get set up over the phone and in person. I was pleased to see her after being deployed for a year. She was helpful in making sure everything was how it should be. I opened up the unit and everything was as I left it. I'm very happy I chose this storage facility over any other.

Renting a storage unit is not something most people associate with being a memorable or pleasant experience, but this time was different. I have rented storage units all over the country because my occupation necessitates travel, this is the first time that I have rented with Public Storage and let me tell you, they may have a customer for life. Traci assisted me with the reservation process upon my arrival and it was the most pleasant and efficient customer service interaction I've had at any business. Beyond that, very clean location and you can tell its maintained properly. It's not something you think about often but it is reassuring knowing that your property is being taken care of by people who care about their job. Outstanding.

Excellent experience. Very nice and clean storage facility. Customer service rep Traci was very knowledgeable, helpful and friendly. I would recommend this location to all my friends if they have future storage needs. Although I might add that there be more adequate lighting outside during evening storage trips, my overall experience was top rate.

Every time I go put something in my storage locker or pick up something there is always a friendly face in the office who waves as you go in and out. That's a good feeling because you know that someone is there watching.