Public Storage - Glendale Heights - 2023 Schmale Rd

This facility has outdone all others and not only met but exceeded all expectations. Megan went above and beyond from the moment I made the first inquiry to reservation and even waited for my carﾃ｢竄ｬ邃｢s delivery to ensure it all went smooth. She went above and beyond in every possible way. The entire staff here is awesome. Way to go truly!!!

Two ladies one was name Jan were really nice answer all my questions. Place is excellent condition nice and clean. I will recommend it to any of my family and friends.

Not enough moving carts available unless go into office and leave an ID. Also if more than 3 0r 4 people are in the area it is very cramped for pulling your vehicle in or out.

Trying to force you to buy insurance that you don't need when you have your own. Lie that you can't cancel it online and that you have to come back after 24 hours. Force you to buy their custom lock. And try hard selling of one their humidity control things even when you don't really need it in climate controlled units.

So far so good! Ladies have been awesome!

This was the first time i have ever rented storage space and i am rating this based on this experience. Gina ( person that helped me at the Glendale heights location ) was extremely helpful and informative. She answered all of my questions and explained everything to my satisfaction. She gave me a tour of the storage facility and how to get around to my unit by taking different routes. i had a very positive experience at this store and would definitely recommend this store to anyone. Great service.

The site manager, Jen I think?, was excellent to work with and your facility is very clean, safe and accessible.

Always friendly staff, professional and clean setting. Keep up the good work!

Excellent service! Both members were very helpful

manager on duty knew what she was talking about and she was very kind.

Very friendly ,space was enough for what I needed and price was reasonable

Very helpful staff!

Fast service everything was explained thoroughly the staff Laura and Ashley we're very pleasant. And it was very clean. I would recommend this facility to family and friends.

Laira is amaxing. She is wonderful with her customers. Great customer service. She is an asset to the company.

Laura and Raven were so helpful and friendly. Great service ... Great facility ... Great prices!

Laura was wonderful to work with! Extremely efficient and helpful, very upfront with costs and options to us. Highly recommend!

Had a great experience with Laura. She was extremely helpful and caring. I appreciated how she helped alleviate my nerves when it came to deciding what size storage until to choose. She definitely made my day & my move less stressful. Thank you, Laura! You're AWESOME!!

Raven is great, Laura is alright too! ;-) Great place to rent from, it is truly climate controlled as opposed to there places. My Lego collection is in good hands here!

This facility is very clean, the staff is friendly and professional and priced fairly.

Very friendly and helpful when renting a storage unit. Public Storage make everything fast and easy.

I had a very smooth transaction with Public Storage. Very clean and safe and helpful staff!!!

The facility is lovely and when the office is open, great service. However, when my movers and I arrived on a Sunday evening, the gate accepted my access code but did not open. Found out the next day that they locked the gate at 5pm on Sunday when they closed the office instead of leaving access open until 9pm per my contract. This caused me to extend my move by a day, add another day's rental to my Uhaul truck and incurred additional fees as I had to drive the Uhaul back and forth exceeding the mileage limit I agreed to. I also don't like the "administrative fee" of $20 nor the fact that you MUST buy their cylinder lock for $19 to secure the unit - it's a lock that you cannot use anywhere else, making their first month special really $58 rather than $1. VERY MISLEADING. Otherwise, it's lovely.

Public Storage has been a really good experience. The price, the options, the customer service (thanks Laura & Ashley), and the cleanliness were an unexpected surprise. You just cannot go wrong for the value Public Storage offers.

Surf on line for the best rate for you then store it

This place is new and a great storage place. Very clean. The only thing I don't like about it is you can't access the loading carts outside of office hours. They lock them up and you need to give you ID to use it. I wish they would keep them out so customers can use during access hours.