CubeSmart Self Storage - Waukegan

Manager was super helpful with setting up my account and answering all my questions and concerns.

The Customer service was great! The pricing of our unit was a great price, cheapest in the area. Our unit was very clean & the Customer service was Awesome. I definitely recommend Cube Storage.

Very easy access to facility and very helpful staff.

I needed the storage unit and the free rental truck that comes with the promotion. My storage unit was in Waukegan, and I had to go pick up the truck from the north Chicago location. The lady at the north Chicago location was not accommodating and talked me out of getting the truck because she didnﾃ｢竄ｬ邃｢t think I was going to return it in time. Very disappointed. I had to rent a uhaul. Very happy with my uhaul experience. The lady at the North Chicago location did not provide good customer service and Iﾃ｢竄ｬ邃｢m glad I didnﾃ｢竄ｬ邃｢t pick that location for a storage unit. The lady at the Waukegan location, however, was very nice and sweet.

Found the monthly storage fees appropriate and when I rented the storage area, I was helped by Carlos with snow removal to the access of my storage area. My storage fit perfectly and for the time being meets our storage needs reasonably. Thanks Cubesmart!

Climate controlled to my liking. Good customer service. Great pest control, too.

Customer service was awesome. However compared to other units this size, it is a little more pricey including administrative cost.

Great value for price & location. Highly recommended. Excellent customer service.

Facility was clean and the service was great. I think you may need more than one individual working at a time though to speed up the process and help multiple customers at one time.

Love the fact you can gain access to the unit until 10 pm very convient! Staff is also very friendly and cheerful.

I like how they worker is very friendly. And I love the hours they have for the customers

Good service was called before the move and was give a update on the storage unit

Great place but price could be a little lower...

Great place and customer service

Rachel was very friendly and helpful. She was available at the scheduled time, helped through the process and left us feeling confident we made the correct choice.

Nice and friendly staff. Very helpful.

Waiting room needs to be set up better, but the man that registered us was very nice and very helpful. The unit seems nice.

employees were very friendly and helpful

I can see why you rate high in customer service.

I was a little apprehensive about this location, but that soon passed, Rachel was awesome and attentive, not to mention the price was very reasonable.

Great customer service!

Pros- Price is very reasonable, staff was very friendly and knowledgable about all information about storage property, nice looking units with minimal dirt or daubery inside or out. Cons- Location is somewhat difficult to navigate to if you come from the wrong direction, facility is a little on the dark side. Overall I would highly recommend this facility and CubeSmart to anyone that is looking to store some household goods.

Marshena was awesome. You make an appointment, and she gives you full attention to go over everything. She bent over backwards to be helpful. Be sure to bring paper proof of renters or homeowners insurance. The storage space is very easy to access, and the hours are great. I was very pleased with the experience.

Clean, Secure, Rachel in the office was great. Price was better than most but didn't expect the monthly mandatory insurance fee.

Location is easy to get to, Rachel, in customer service was fabulous, very helpful. Price is better than most, but wasn't aware that there was a separate monthly mandatory insurance charge.

Well the customer service was good I had no problems with moving my stuff and going to the facility when I want to override everything was perfect

The Customer Service Was great and I loved the discount I got with this company.

We were greeted with huge smiles and hellos by Marshena & Sunni as soon as we walked in. We knew without a doubt that we would get a storage unit here. The service here is excellent. Thank you so much!!!