Public Storage - Newburgh - 3644 State Route 261

Staff was friendly and knowledgeable.

TROY WAS MY MOVE-IN SPECIALIST. HE WAS AWESOME, PATIENT AND HELPFUL. HE ANSWERED ALL MY QUESTIONS AND WAS SUPER NICE. THANK YOU TROY.

Clean and cheap. Easy online Reserved and got in the same day

Very clean, easy to find. Very close to my location

Easy to reserve unit on line. But, can talk to a real person when necessary.

Took $100 dollars of my money and I never even got to move in.Our plans changed due to Covid and I cancelled the unit a couple days later.They wouldn't refund me back my money.I even asked if they could apply the money for the next month since we had to reschedule our move. The lady I spoke to was very rude and said No. She went on to say that I would have to pay for everything all over again which is the administration fee, the unit, and lock $126 and some change total if I wanted another unit because my unit was already rerented. I thought the first month of rent was only $1 but apparently not for me because I was fully charged.They don't care about their customers and I will never do business with them again. I called the corporate office out in California and of course I never received a call back. I will save myself the money and trouble and never give this horrible company my business again. Worst customer service I have ever had. I'm extremely dissatisfied and upset. I paid for a service and simply didn't get it.

Very friendly and personable staff. I was able to obtain a unit at short notice and very close to my house.

Pricing is not the best but there is secure access

I am giving Public Storage a excellent rating due to the experience I received from Cecee at the Newburgh, IN location. She went above and beyond to try her best to make my experience great. She was filling in at this location that day and she is the perfect example of how one can show spread kindness and excellent customer service regardless of where you are working. My experience was great and I intend to share with everyone!

I was very surprised when I opened the unit to how clean it was and it did not smell bad like most storage units. I for sure picked the right place!

Happy with all aspects of the transaction and facilities.

This is a newer storage place and itﾃ｢竄ｬ邃｢s very nice and clean. HOWEVER, they raised my 10ﾃ｢竄ｬ邃｢ x 20ﾃ｢竄ｬ邃｢ space from $90 to $103 per month starting in July. Iﾃ｢竄ｬ邃｢ll be leaving!

Great experience getting the unit and very clean facility.

The staff was very friendly and let us see the unit before committing to rent the unit. The facility seems secure and well managed. It was $5 cheaper per month to reserve the unit through Sparefoot than when I called them to ask questions and they basically signed me up for a unit (which we cancelled). There is a registration fee ($24) for the first month but this is offset since it is only $1 rent for the first month. You have to have insurance on the unit but it would've been cheaper to pay for rent and insurance than to rent in other places in town, plus, your homeowners insurance may already cover it like ours did. You have to bring your own lock (or buy one of theres for $20) but that seems pretty standard for most storage places. Basically, there were some partially hidden fees (listed above) but even with those, it was still cheaper than other places. Overall, had a great experience!

Everything was streamlined, quick and easy.

Workers at the front desk very helpful and answered all questions we had.