Public Storage - Indianapolis - 7430 Madison Ave

Spoke to Jasmine and I was quoted a price of $67 and was told if I waited closer to Easter to call back I could get a cheaper rate but, instead of being cheaper, rent went up to $91 a month. Terrible customer service, I’ve been trying for four days to contact someone, I’ve left the manager several messages and never heard back. I’m six days out from moving and decided to take my business elsewhere, not going to take a chance of not having a unit ready for the movers. I give them a 1.

Decent price for the extra storage I needed. Facility clean and well maintained

Awesome customer service! The kiosk especially.

I pray I don't get kicked out over it!

I couldnﾃ｢竄ｬ邃｢t find weather you supplied the lock or we did on website and was unable to reach anyone on phone. Phone system was on the fritz.

The unit I rented was a good value for the price.

Amy was very friendly and helpful,

Excellent customer service and facility is very clean.

Good service and great rates. Clean facility.

Easy sign-up process and very well priced.

Craig the manager was awesome. He was informative and helpful. Very pleasant. Online sign up was super easy and everything so far seems great. Thank you

I like the size unit I got and the price of the unit.

Very easy to rent! Great Price!

Avail not the best. Got a great deal on 1 unit. Tried to charge almost double for my second unit and they charge an admin fee on every unit. Other storage facility only charges 1 !! Not thrilled with being taken. WILL NOT SUGGEST THIS PLACE TO ANYONE

My experience was fast on time friendly and very helpful oh and very clean facility didn't catch your name but Mr.Madison Avenue you were great thanks

Had a few hiccups to begin with storage I had reservations with units where not usable big broken mirror and trash left by last renter part of interior wall tore away next we looked at part of ceiling tore away not clean not usable had friends helping me and a truck that had to be back at a certain time but we had to be sent to another Public storage much better condition did get unit there I would suggest if at all possible that you go get your storage and all that taken care of before the day you move in even though I made reservations online they're still paperwork and things that you have to do and it's much wiser to do it ahead of time in case you do run into any problems

Brant was very helpful very clean facility

I'm very pleased with the personal service and security of my items that were in Public Storage. I would recommend everyone to choose them. I've used other storage facilities but none can compare. Very reasonable prices and sizes to fit your every need. Thanks Public Storage!!!

I was able to book my storage unit easily and the staff is friendly and always helpful

David was a wonderful help, he showed me the storage unit explained the agreement and went over all the fees. It's nice to have someone knowledgeable in these situations. If it wasn't for him and his helpful attitude and polite non pushy get this now spirit I would still be looking for a storage unit. Thanks David.

David was great today while helping me with info about renting a storage locker. Thanks alot David

Public storage's in nice clean environment with plenty of security hang clean storage spaces to put all your household stuff. Friendly and and knowledgeable staff help you get the exact storage unit you need high rated 5 stars.

David was fantastic to work with. He answered all my questions and showed me around the facility to pick out the perfect unit for my needs. I would recommend Public Storage to my family and friends.

The sales manger,David was great, he was very helpful, patience, and showed a sincere interest in helping me. The unit he helped me choose was not too small, not too big but just the size that I needed. Thanks David you made a stressful day bearable!!!!

I would definitely recommend Public Storage to anyone who needed a storage facility. From making my reservation to going to view my actual unit, the customer service I received was excellent! Everything was explained to me before I signed and paid for my unit. Without a doubt I will definitely always use Public Storage for my storage needs!

Chose a unit on size alone and wad vety prompt on getting back to me.

Stopped by and got the right sized storage space in an easily accessible indoor storage location. The people were fun to work with and knew their stuff.

very pleasant staff-easy to rent

I have had the best service that can be given. I do get expert service.

The lady that helped us was very friendly and knowledgeable. She explained everything to us before we signed and paid. She even tried to help with finding a new place to live.Thank you.