Lighthouse Storage - Tell City

They told me I would get a discount on 1st month rental it suppose to be half off of 89.00 dollars and when they charged my debit card it cost me 114 00 dollars and they didn't make it rite

Needed a storage unit quickly due to basement flooded and had to get stuff out FAST-- was grateful there was a unit close to us ready to move right in

Upon moving in the unit was clean. The location is convenient. Drive through is a bit cramped... different to turn a big truck.

Clean, Locks provided, very easy to load/unload items in and out, inside storage as well as outside, very nice to find specific unit. The lady that I talked to wasnt very nice, but I still got my keys, she also didnﾃ｢竄ｬ邃｢t explain how to get into the unit, I had to ask multiple times until she understood my question.

Cons I had originally made a reservation through sparefoot. My reservation was mixed up and then I had asked for a storage that is bigger then 10x10 and will hold 3-4 bedrooms atleast, and the guy on the phone with lighthouse says no problem, then I get to the storage not to mention the complete wrong storage because they have two buildings and I'm in a huge uhaul they have no space to turn around or even fit through the isles to find your storage, I goto the other storage after 2 hours of trying to find my storage and get the uhaul out of there nightmare, only to open the door and the storage is smaller then my bathroom.... 10x10 I specifically said I needed something for 3-4 bedrooms not a 10x10. So now I'm stuck with not enough room for my stuff the price is already 85(77before%) I'm having to take stuff back with Me so now I have to keep the uhaul another day that's 161.00 I don't have!! && I had to purchase a storage 10x10 next to it just to get my kids stuff stored. That's another 77$ and it still will not hold all my stuff. Morel of the story. If you're in a bind or need to save money or using anything larger then a mid size truck, this storage is not for you. They have 10x10 and smaller units and its just one big headache! I'm out alot of money and time that in the end I didn't have because I had deadlines on returning stuff! Pros - Although There establishment was very clean though and they were nice over the phone.

Easy and great experience. No issues online. Zero issues getting items into storage

Nice place to store your items and very friendly people.

Was very helpful and nice ,they met my needs and helped me find the right storage for my needs.

Overrall i was extremly pleased of how clean and well kept the place is and its very secure. Very pleased glad i went to them