Public Storage - Florence - 7551 Industrial Road

Very good customer service. Amber made the whole experience very pleasant. She explained everything thoroughly and answered all of our questions.

I was extremely happy with the quickness and transparency in the online check in process. Spoke to another customer who has been renting for several years there and he had only good things to say. That reassured me even more.

We needed storage and as able to get the perfect spot immediately. Friendly and professional.

Very good management. The space I got was 220, right by the entrance. Very convenient

Awesome customer service and fast process. Was easy to reserve spot and move in. Thanks a for making it easy for me.

Great facility. Don't touch keypad. It shocks you. But units are clean. No trash. Great professional staff. They had my unit key ready after I signed up within a half hour.

Too dark. Not enough lighting at night. Seems to be someone living in a school bus called “knotty pine” in the back of the lot. It has solar panels on top of it. Makes me uneasy about my property left there at night. Also, I’m using outside storage and it’s all grass. I’m storing a heavy RV if it rains, game over. My RV will be sitting in puddles. I hope it doesn’t get stuck. Too early for me to know

Jill was a pleasure to speak to, straight forward transaction, and the unit is perfect for my needs.

Itﾃ｢竄ｬ邃｢s okay online setup was easy

After driving 17 hours it was a pleasure to be welcomed with professionalism and respect . Unit I'd clean and facility is secure. Very pleased

Jill did a great job of showing me the site and getting all the info I needed...a great price and the checkin was easy and quick....

Patty was very helpful and clear. She made wonderful suggestions to ensure a positive experience. She was friendly, courteous and more than happy to "show us the ropes".

Jill was very pleasant and provided all the information we needed. Would recommend this business.

Very helpful and fast check out. The price is perfect for the RV to be stored for the season.

Jill is the best!!!! She's the reason I come back to this location when I need a storage unit. She's very friendly and keeps the unit's clean and in great shape!

Jill has the best customer service of anyone. Best facility to go to by far.

Location, Security... and Jill! Jill is extremely knowledgeable and friendly to the point where I don't think she's ever met a stranger or earned an enemy. I love her sense of humor and her ability to make her new and established "guests" feel like they're home. Thanks Jill from Jill-ville!

Jill was very professional kind and courteous. She was very knowledgeable and answered every one of my questions. She goes over and Beyond the Call of Duty to get manners accomplish in an expedient way.

I truly enjoyed the friendliness of your on sight manager and her thoroughness at taking care of my needs!!!! It was a real pleasure to find that kind of person behind the desk at a rental place.

Jill was a great person to work with and always has a great sense of humor. She really knows her job (Fantastic)

I have all good things to say about my experience with Public Storage, the onsite mgr Jill is the best very pleasant and helpful. Always clean property.

I think Jill is awesome very respectfull and down to earth explained everything well and made things move smoothly and was patient with me glad I chose this place for a storage place for belongings...

People are very nice there. Very helpful a sure place to store your treasures.