Public Storage - Louisville - 7902 Beulah Church Rd

Great storage facility! Easy access!

Kaye was very helpful and friendly

I went to the store with issues. Nzinga and Rick took there time and helped me find solutions. They were very nice.

Easy online process that made it so I was able to just go to my unit and unload. Everything was clear in the instructions and directions, I've never rented a storage space before so it was nice for it to be as easy as it was.

Everything was as good as possible

was nice to work with from out of state over phone person very helpful n pleasent to work with

Janet is the best at all she does! I couldn't ask for better care!!!!

Me and my wife came to this location and didnﾃ｢竄ｬ邃｢t really know much about storage units and Ms. Nzinga was so nice and helpful. She explained the difference in sizeﾃ｢竄ｬ邃｢s and the price differences and explain there insurance Policy this is what I call 5 star service all around the bored.

Janet was very nice. I had never had a storage unit before and she made it very easy for me.

Great place for storing my things. Thank you for your service.

Public Storage truly met and exceeded my expectations,from waiting for me to arrive past closing to giving me one on one personal service. If you need storage space you can trust Public Storage to meet all your needs.

Couldn't ask for much more. Great place to store stuff.

Storage lockers are clean and secure. I would recommend them.

Janet was fantastic at the Beulah Church Rd location. Everything was easy and simple. I feel that my belongings will be safe and secure.

Process was very fast and easy. Hours of operation are good; place is clean, well lit. Feel my storage is secured; big piece of mind

Had an absolutely amazing experience at Public Storage. Dayna made the experience very easy and was very knowledgable.

This is the best storage unit, I have ever had. Clean inside and out. The manager was very personable and very professional. You guys are blessed to have her as part of your team. My overall experience so far has been excellent.

The property manager Dana was very nice to me was very professional and look good and made me feel comfortable what that storage unit so yes I would give her a five star rating excellent experience

We were very please with the gentleman that helped us. He was very curtius and friendly.

Excellent operation all around.

My experience was great and the manager was an absolute joy to work with! I will definitely recommend public storage to my friends!

After selecting space online, I immediately received a call to set up appointment. Appointment was right on schedule. Very efficient process.

So far so good. Let's see in a few weeks.

I chose public storage for the great pricing and location. YET! There are some hiccups that need to be fixed! When telephoning any of the locations you receive a recording system and routed to the location you need, NO One ever answers.When you need to discuss anything with someone NO One ever answers, you literally have to drive to the location to speak to someone which is an inconvenience for sure. I finally got a hold of someone through the 800# and was told they don't answer the phones on site. When someone needs to get a hold of me they call from the location, so i don't understand why there is a customer service representative sitting at a location and not answering the telephone. When my rent was raised I was told over head, maintenance repairs, etc. So basically I am paying for someone to sit in a location for 8 hours a day and hope someone stops by to rent a unit. Raising the rent in the midst of winter was not a right thing to do especially when you had a long standing paying customer. When I asked about a long term agreement that was not an option. I just think the customer should come first and take care of the paying, dependable, reliable customers.

Tried to upgrade to larger unit. Was billed twice at 25.00 for unit 201 and 945 with no type of refund. Enable to get the better rate I applied online for both units as a regular upgrade seemed to mess up the storage computer system but lost out on a refund for my previous 201 space. Would like some sort of refund if possible. Thank you.

Very good customer service and decent rates.

Property is always well maintained and customer service is excellent!

Great customer service! Stopped in to get a quote on prices and manager was very polite and informative! Thanks

My move in was smooth and easy thanks to the property manager Chandra!

Great customer service, professional and answered all my questions.

Very secure location! Not a big fan of a daycare being right next door though. Makes me nervous with all the moving trucks that come in and out. Property is always well maintained and managers are always friendly

Chandra and staff are amazing! The way they have helped me with all my storage needs I'm giving 5 stars. Very clean and I would recommend this store to all my friends.

Was told differently over the phone and online than what was introduced to me once I arrived...