CubeSmart Self Storage - Waltham

When I called to reserve a unit the call center didn't disclose the added administration fees and insurance and the lock charge. They also told me there was no notice required to vacate the unit. The on-site experience was wonderful but they did inform me of the additional fees and the requirement to pay their monthly insurance. There is also notice required to vacate. They do not prorate, only charge a straight monthly fee. Our customer service person on-site was very helpful and the paperwork was efficient. The facility was very clean and easy to maneuver with the provided flat bed carts. We were able to pack up our daughter's dorm room and store her things very quickly for the summer.

Anthony was of great assistance to me . Being my first time using really personable and very helpful made everything real easy to move stuff

Very pleased. Was a little nervous about a third floor far corner unit but itﾃ｢竄ｬ邃｢s so easy to get in and out with the ample carts available the far corner and elevator is no problem at all. I also really like the multiple levels of security to code in and out. Not only does my stuff feel secure but I felt very comfortable leaving my car in the loading zone. Huge fan.

Everything was super quick and easy, and the customer service was top-notch!

I had to change the size unit I originally signed up for and the process was easy and quick. Helpful and friendly staff who explained everything and made my move go smoothly. Thank you!

I found CubeSmart easy to use in terms of storage and access to my unit. Customer service is excellent, staff is very friendly and helpful

Good storage facility, no complaints, customer service was good.

Facility was really nice and convenient. They had all the tools and equipment for us to be able to move our furniture with minimum effort. Even though our unit is located at top floor large elevators made it possible to finish everything in few rounds!

The associate who helped us was top notch. He explained everything clearly, was polite and professional. He deserves a raise!

Hand trucks and elevators made everything convenient

The process was great. The move in was easy. couldnﾃ｢竄ｬ邃｢t have had it any better

I used CubeSmart for the first time to store excess items from my house as I staged it for sale. The whole process was easy and the facility was very clean and easy to get in/out. I would use them again.

The process is smooth and efficient, the facility is top notch, the staff is friendly and helpful, and it's priced fairly. What more could you ask!

Everything was clean, the manager was exceptionally helpful, and it was overall a swift and no-stress move-in. We got our first month free and the prices are unbeatable in the area.

I am wondering if I have to buy a lock at the front desk. The receptionist told me that I have to use one of the locked provided by the front desk, either the disk or the lock at $17.99 I wonder if that's the case. I have to purchase it? Can't I bring my own lock? Other than that the facility is great. Nice air conditioning.

Renting with CubeSmart was really easy, I was able to book online well in advance of other facilities. The manager was very helpful and attentive, he called me before my booked move in to see if I had questions. Getting the unit was a simple process.

New facility with a solid team and great location. Recommend!