Prime Storage - Boston - Traveler Street

Check in was quick and easy. Guy on staff was friendly and helpful. I've only had my stuff and my car there for a week so can't really report beyond that. I wish there was a place inside to store a car rather than leaving it outside - but what can you do? The unit I got was small (5x5) but plenty of space for what I had.

I would highly recommend this storage facility to friends and locals.

From start to finish, it were a smooth transition.

Easy to get -Chris was helpful. I bought a lock.

Everything went and is going smoothly. Chris is in top of things! Only thing is wish that times for entry were later than 6pm, but besides that no complaints!

It was a smooth experience. I was able to move in without any hustle. People are really helpful there.

Hi, I would recommend having 24-hour access

They are great. I had to move my car same day as I called them. They helped me to hold the nearest option and I was able to move my car with in 3 hours.

Peter and Danielle are friendly and professional. They helped us locate our receipt.

Great location and clean. Staff are helpful. Only downside is the hours - they are really limited especially on the weekend.

I would rate it higher, but the big problem for me is that the hours are too limited. I can't make it there after work on a weekday, and on weekends you close even earlier. It would be more helpful if you stayed open later.

I like how secure this location and it's within a walkable distance from my apartment. The price is nice compared to my apartment unit's price. The only downside is the limited hours, but I'd prefer that over things being less secured! Overall a good storage place and the first free month of rent was really nice as well.

I love the service , the payment service and location of the storage facility

Great people and location and price

Facility is good. Easily accessible. Good parking. Clean and feels safe. Disappointed with creeping storage rate despite letting the management team know that pushing rates up last year was not ideal.

I have been a customer for iber 10 years. Lost my job and have tried faithfully to make my payments. Have not missed one but when I ask a revision of the rent, I didn't even get an answer.

Peter is a big Problem!! New Management v Mismanagement

Peter Manager is a BIG PROBLEM!!

Customer service and local management are very decent at this location. I lost an oriental rug to moths in our open storage spot there a number of years ago and was never compensated by your insurance. After that I refused to pay insurance as we have our own homeowners policy, which I emailed to you. In the past year, the insurance has once again been tacked on, which I truly resent. I lost a rug worth thousands of dollars due to moths coming into our stage area, from another storage area. Hours are convenient and the management there is very helpful.

Great flexibility and location.

In principle happy with my experience. Space is very old and looks it but otherwise functions as promised. The most disappointing thing is that I have had 2 price increases in less than a year. I have been promised a follow up with call with the manager regarding the price increases but so far have not heard back Stewart Lassner [email protected]

Easy to find, good customer service in person and over the phone!

Awesome...i like thee services the people...and most of thee location

Stored my car on short notice. Was quick and efficient