CubeSmart Self Storage - MD Baltimore Pleasant St

Thanks for all of the assistance with the move in.

Elevator a bit janky bc in 150 yo building but staff is nice and all the new renovations have really improved the place. Front desk staff is lively and great surprisingly

Great facility! I have worked with CubeSmart before and enjoyed their professionalism. The ONLY thing I would nitpick is that I wish it was open longer hours. The staff person is GREAT!

The staff made sure I was taken care of and that I had a thorough sense of the facility.

I love this storage unit they are very professional and caring

Scary old building. Cheap! Staff is nice.

Had a easy process. Price is non beatable

I rented this unit last minute, got a great deal, customer service is excellent. Friendly and helpful staff. Convenient garage parking with loading dock. Highly recommended.

beat everyone's price. Nice and convenient location.

Great service and wonderful front desk service.

Convenient , in and off the downtown 83 and back on it with out any confusion, I'm definitely going to tell everyone I know , if you need space Cubsmart has just what you need..

I was very happy all in all with the service and the unit size!

Service was great , thank you.

Great facility! Very kind employees.

Parking needs to be betterﾃ｢竄ｬﾂｦ other than that itﾃ｢竄ｬ邃｢s ok

I went to this location several times over a two week period trying to get my reservation taken care of. They didn't have internet access to input anything into their system, find available units for rent. It was very frustrating!! Their phone system, during this same time also had issues, so you couldn't call to confirm anything. The only reason I continued with the reservation was the price, which was much cheaper than any other facility with the same size unit. Parking is tight near the loading docks. Personnel working this facility are nice. From what I've seen the location is clean.

Parking area is the only negative about this location. The beams make it hard to maneuver large vehicles into parking spots.

Very clean and access is easy! Pricing is very reasonable as well.

I am glad to find this storage. A few reasons why I am writing this review: 1. Great customer service. Kim (and another person whom I forgot his name) were very helpful, friendly, and effective. 2. It took less than 10 minutes before I get my key to my storage. 3. The price is better than other storage in the area. I recommend this storage place.

The agents were friendly and helpful. They made check-in a friendly experience. I was doing the paper work and my movers were directed to unit and were unloading before I finished with at the office. The facility was easy to navigate and the elevator going right to the floor from the un loading dock was a breeze for my movers. The unit was easy to find, clean and had good lighting.

Great and friendly customer service made it a pleasurable check in and booking experience.

Easy to get to from 83, good loading dock area, excellent security, clean facility, excellent price

100% clean friendly price cheaper then any where else very professional.

Sweet it is nice and there are really reserved...

Your customer rep was very helpful. I needed a bigger unit because of the design of the location and what was being stored. He quickly found another unit that was efficient for my needs and I was able to place everything into my unit nicely. Thank you for putting up the light over my unit because coming over the weekend by myself would have been creepy.

Big storage unit with many options. Conveniently downtown, with parking inside building (FREE!)

Very friendly and clean and also good cost plus love the idea of climate control so furniture wonﾃ｢竄ｬ邃｢t get molded everything need far as packinﾃ｢竄ｬ邃｢ is in the same facility

Definitely a easy process and was just right for me

Lady was friendly and fast check in. Unit was affordable and clean when I moved in. Like the inside loading.

Would use this place again clean well light

The people were very professional and very courteous everything was great

Nothing but positive experiences. For a downtown location to have inside parking, and at this price, it's great.

Good people. Great price. Old bldg provides historic atmosphere, but no problems there. Advice: They don't pretend to be 24 hour, so it's best to make sure your schedule fits their hours, considering that morning/evening rush hours are in the same mix. Our needs and times of entry fit well, and we love the price, two freight elevators, and undercover loading/unloading.

The store manager was awesome

Clean very nice staff easy check in

You have to try them, you will be impressed.

Great facility. Awesome customer service and pricing.

I had to speak to Allister regarding the smell on the first floor while moving in. I don't like that there is no place to put trash and that it is not properly lit.

The price was right and the ability to drive inside the building to load/unload/park is a downtown plus, solving weather and parking issues in a safe area. Six floors, two elevators to avoid congestion, and helpful staff. Traffic and convenient location offset each other for me, so I try to find non- rush hour times to gain advantage. Once a flour mill, the old, wooden floors add some benign bumpiness as you wheel your possessions to serve their banishment on a street called Pleasant.

The price was the best after looking for reasonable and affordable storage in Baltimore and close cities . I am satisfied with my experience

Renting an a apartment in downtown Baltimore is expensive. If you want a storage space, you have a great option because of this facility.

I looked at cubesmart storage facility and is were ok the price is ok and the location is easy to find the area isn,t bad to.

i liked how secure it is

I have paid higher storage prices.

The staff was patient and very friendly. Ample space for my stuff. The prices are the best around.

Everything great and the best pricing I have find in the region, may be I fibd the hours of operation in the office a bit short.

Great storage space! Close to Hopkins campus and very accomodating.

Great service fast service. Great pricing

The facility was clean inside the units are clean just a bad access point to enter the facility

The limited hours are really the only downside of this facility.

The hours and limited space for loading/unloading make this facility somewhat difficult, but you really can't beat the price. Staff were VERY thorough in explaining the terms and conditions, and even showed me multiple units so that I could decide which would work best for me and my situation. They were also EXTREMELY nice when I was running a few minutes behind. I was pleased with their customer service.

The space was clean and ready to move in.the space is also accessible. Great pricing and discount

Easy accessible to people renting

Great customer service, space could be a little cleaner though

people were very friendly and helpful

It was a quick and easy process and the staff were very helpful. I would recommend this to a friend for sure.

Decent facility for the price

It wasn't the best facility and had a few problems with elevators but overall a good place for cheap storage.

Easy to move in, people were helpful and friendly, seems secure, storage unit was even bigger than advertised

All went well with the move in

Small, old, holes in the floors. The elevators require a code, but doesn't allow you enough time to actually load your things onto it, before it closes on you, requiring you to re-enter the code. I booked the unit because of the cheap pricing, so you def get what you pay for.

My overall experience at your business was amazing, the customer service was excellent and she wasn't pushing for the sale. I will definitely tell my friends and family about Cube Storage.

Staff was friendly. Great value and nice location.

Great price mlove that i got the first month free.

Professional Staff, Easy instruction to follow to unload your items.

Everyone has been great! Good customer service & friendly..

The manager was knowledgeable

If you're looking for low cost storage this is the place. You are limited to the hours of operation of the facility but the price of the units make up for any inconvenience.

Great price, good service, unit was clean but it is an older building so you can tell it's a little run down

Easy move-in, clean facility, economic pricing.

my experience at cubesmart storage was great, the customer service is excellent, the building was very clean and I was able to get the right amount of space at an affordable price.

Excellent customer service. Staff was very helpful

Front desk customer service top-drawer and accommodating. Large move-in "pressed the envelope" but Sue went over the top to accommodate our move-in. Facility has vintage wood floors in the storage rooms, excellent ground level lift to the elevator level, and good access to the storage areas, once you learn the sequence of entering codes and pushing elevator buttons! I would highly recommend the Baltimore facility for price, great customer service, and good storage facilities. So glad I move here from other more "sterile" locations. This has character!

I would use this place if i needed it.! An recommend to another person in need..

Very helpful at the desk. A little trouble getting my access code to work twice, but everything worked out in the end.

Mr rich really helped me. There wasn't a question I couldn't ask. He made this transition run smoothly

Pleased with price, security, and customer service.

Beautiful old style architecture. Wooden floors, manager, RICH, keeps this place spotless. Looking forward to a pleasant experience. Would recommend this establishment highly.

I was very happy with the pricing and customer service

It was clean an its run professional

Knowledgeable friendly courteous staff good pricing great location overall a very nice place.

It could be accessible but I like its location

Nice manager, cheapest price. Facility not the cleanest but you're storing stuff there, not living there.

Very reasonable place to rent storage and covenant in downtown Baltimore

The guy who help me with paperworks and how to use the code is an excellent worker and a cool guy

Customer service was great, Rich appears on top of his game and pretty knowledgeable about the business but he is the only staff at the facility. The hours open for business pretty much ok

I relocated to Maryland and needed to store my items. Price is reasonable but service was lacking. The manager Rich was inconsiderate and slow with paperwork which caused my move-in to take longer than expected. Then he fussed about how long it took to move in after hours which he said was ok at first. How can you rush a customer to move in without furniture dollies available. He held auction same day and many customers were moving recently purchased items out which left no dollies available to use. I will keep my items there for a few months but will not recommend due to lack of professionalism by manager/owner.

Ok

Mr. Rich takes care of his property well. Calls you with all updates of your unit. Great space for prices! Moving equipment available. Very happy with the value I've received and will refer this facility to anyone

The facility is very close to places that I do my business with. The hours fit right in with my busy schedule.

Friendly staff and very accessible

The manager Rich is outstanding. Very personable and helpful.

It was very nice. Thank you.

I was not happy about putting my things in storage, but Mr. Rich made me feel better about it

Manager found my new locker quickly, paper work was fast and complete, online price was very good, storage area was clean and easy to get to, move in dolly provided.