Photos
Hours
| Sun | Closed |
|---|---|
| Mon | 10:00 AM - 6:00 PM |
| Tue | 10:00 AM - 6:00 PM |
| Wed | 10:00 AM - 6:00 PM |
| Thu | 10:00 AM - 6:00 PM |
| Fri | 10:00 AM - 6:00 PM |
| Sat | 10:00 AM - 4:00 PM |
| Sun | 6:00 AM - 10:00 PM |
|---|---|
| Mon | 6:00 AM - 10:00 PM |
| Tue | 6:00 AM - 10:00 PM |
| Wed | 6:00 AM - 10:00 PM |
| Thu | 6:00 AM - 10:00 PM |
| Fri | 6:00 AM - 10:00 PM |
| Sat | 6:00 AM - 10:00 PM |
About Prime Storage - Baltimore - 3500 Wilkens Ave
Prime Storage offers clean, secure, and affordable self storage units in a variety of sizes to fit your needs, whether you're moving, decluttering, running a business, or storing seasonal items. Many of our locations also offer climate controlled units and vehicle storage for cars, boats, RVs, and motorcycles. Month-to-month leases, online account access, and friendly local teams make storing with Prime easy. When Life Demands Space, Prime Storage is here to help.
Unit Sizes and Pricing
20' unit
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4' x 4' unit
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4' x 5' unit
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5' x 5' unit
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5' x 7' unit
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5' x 10' unit
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7' x 10' unit
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10' x 10' unit
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10' x 13' unit
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8' x 20' unit
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10' x 22' unit
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10' x 25' unit
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10' x 26' unit
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Features
- 24-hour access (for business users only, for additional $30.00 per month)
- Vehicle requires insurance
- Vehicle requires title
- Handcarts available
- Moving supplies for sale
- Email billing available
- Rent due on same day each month per lease start
- Auto-pay available
- Vehicle must be running
- Vehicle requires registration
- Insurance required
- Homeowners/renters insurance accepted
- Cash accepted
- Checks accepted
- Credit cards accepted (Visa, Mastercard, AMEX, Discover)
Customer Reviews 50
James Watt
Price was great and management just as good!
Kia
The front Desk guy who assist me was wonderful and respectful He even help me move some of my stuff
Tyshia Darden
Clean, affordable, nice customer service
Tiffany McCallum
Very pleasant and very knowledgeable
Biggles
It's a Very clean Facility with a Good Customer Service
William House
Facilities are nice and clean
Jeffrey Broadnax
My experience while purchasing the unit was overall professional and courteous.
M. Levi
Clearly they need more help. They had one person running two locations. The person who assisted me was awesome, but you can tell she was overwhelmed at the moment.
Mary McCray
Everything Was Excellent!!! The Staff was superb. I loved that I was able to set my own PIN code for the access gate. I have NO complaints whatsoever.
Mary McCray Armstead
This facility is very clean.The young lady who helped me is A People Person.Excellent Customer Service. I appreciate her to the Utmost. Thank you
Lamont Christian
Easy and simple process from beginning to actually moving in to your unit.
Mahmoud Koroma
I would recommend this facility to a friend. This storage is clean, tidy and peaceful.
Tarsha Moreno
When I arrive to the storage unit it was locked with a blue tag on the door. I had to find a tool to remove the tag and clean the unit out. The unit was full of someone else's personal things a bare mattress and about three or four dead mice.
Albert Manning
The staff was helpful and unit was clean
SK
This is the first time I've had to use a storage facility. Stephan was SUPER friendly and took his time explaining everything.
Valerie Marshall
Prime storage customer service was great. The young lady was very knowledgeable and helpful. My storage is the perfect size for my furniture and they're pretty reasonable in price. Also the location is perfect. I exit 695 and BOOM, I'm right there. Perfect
Tee Monroe
Thanks again for your help …..
Margaret Dillard
The staff was very nice and accommodating. Nice to see supplies in the lobby. Check in took awhile with only one person.
Nancy M
Staff is friendly and helpful. Clean
JHC
The process was easy and the customer service was on point.
Alicia Eaton
Nice n clean very big nice staff
Carla
Good customer service just wish it was climate control
Justin Ferguson
Great affordable space. And its was clean.
Kevin
Fast and friendly service. I'd recommend to others.
Alyssa & Felicia Malinowski
Awful experience. I was put into a unit with a broken door. I had no choice but to put my stuff in there. I Paid for 24/7 access and code did not work when I went to drop off my stuff. No one even called me to tell me when the lock was fixed when I requested it and I was offered no money off.
Shawn Sands
Should be more informative concerning insurance options..
Ijeoma Davis
Moved into a 4ft x 4ft unit. Wanted to put an item that I'd 44 inches (3ft 8inches) wide into it and the unit is 2 inches too small. Essentially not 4x4 buy rather 3.5ft x 3.5ft.
Salem Tesfay
Unit was a good size, I enjoy the independency I get.
Linette Crawford Wallace
My neice was looking for me and the front desk went out of her way to find us.
Andrew Malcolm
It's a nice facility, very secure and the prices are excellent. The receptionists are always nice and keep you informed of whatever changes come up.
Michael T. Delvison Sr.
They do exhibit good storage methods and practices.
Derrell S Hudgins
The customer service patient, very helpful, is very common and helping us find the next storage.
MarkDunnigan
The overall measurements are not what it is supposed to be they are off by more than a foot and should be discounted
Tony Raymond
I paid for a year, but was charged for upcoming fees. Very unfair.
John Cheadle
It took a bit of hunting to locate this facility as it is behind a shopping strip and the only access is a side road next to a stop-light controlled intersection. However, once there, all gets good. The facility is dated, but quite clean and seems to be very secure. The price is very competitive. Personnel are always friendly and helpful. The only thing that keeps it from being a full five-star for me is the office hours. They open at 10:00a.m; I'd rather they opened at 8:00a.m.
HB
Prime Storage is clean, reasonbly priced and have great customer service!
George Kemp
Improvements are good. Prices are too high, just to store items.
Steve
I have been renting here for years. Every year the price keeps going up. Itﾃ｢竄ｬ邃｢s starting to out price the worth.
MarkDunnigan
My 10x20 and 6x10? Is smaller than rented space specs By more than a foot Plus secured fence has been broken and left unsecured 90% of the time since I been renting the space and should get a discount
Antonio Whitehead
I love the customer service. Great location I like that there are cameras everywhere
Sharon S.
I love this place. It's safe, it's clean and I'm able to reach staff if necessary..
Robert Smith
Way overpriced. Way overpriced. Poor customer service. Way overpriced
don
knowlegable workers what else can you ask for
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ZB
I was assign a unit that leaks. The leaks damaged some of my property. I called to complain and request another unit and was promised a call back. However, no one called back and it's been 3 weeks. Also, the security gate has not functioned for at least 3 weeks and anyone can walk in.
Charles A. Pleasant
Beautiful just beautiful service!
Kimberley
Wonderful service. The girl in the office was very helpful and knowledgeable. Very fast service.
Brandon
Could be a lot more clean but the price was good
Tom
Rayza and Nicole are wonderful people to do business with. Patient courteous, and friendly. Can't ask for more than that
Stovall
I will recommend your services to everyone who needs it, as well as corporate structure level operations! The Best!
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