Public Storage - Odenton - 8355 Telegraph Road

Staff is the key answer. They knew what they were talking about. Excellent service, helpful.

Clean place. Everything seems fine. Prices are kind of high but in the location they are high everywhere. My unit is a bit of a hike. Through several doors that need to be opened. Its probably for fire code purposes but automatic door would help. You need your code to leave. A sensor would alleviate that although it would decrease security. There is also an app you can use to open it which is nice if you want another app on your phone. But all around its clean protected and works which is what matters.

The pricing is very competitive at this location however, the facility itself seems to be older and not as up-to-date / modern than other locations - including one that is a little bit further up the road. There is not much parking and the “driveway” itself is kind of tight so you need to keep that in mind if you are planning to drive a large moving truck of any kind in. We brought a 26’ truck in and though it did fit, it was fairly tight.

Useful and helpful when moving to a new location

The office manager was accommodating and organized! Customer Service will always be the winner, good job. Thank you.

There pricing and customer service is excellent specially the manager Kris is awesome.

No hassle. Normal enough place

1st time unit renter.... Easy Process. Facility is well maintained

Good customer service, competitively priced.

I drove to Odenton from Columbus, GA - over 11 hours - as part of a plan to move for work in the near future. Making the reservation online was a breeze. Confirming the reservation over the phone was quicky and easy. When I got there, the paperwork was done quickly. Very impressed with this site and the friendly staff.

Everything was ready for me. Staff friendly. Easy to get to unit. Look forward for storing here.

Best price I could find for a 10/x20 within 5 miles.

Amazingly fast service, excellent rates, and easy to move in.

While I am new to using Public Storage, I was very pleased with the onboarding of new customers. They made the process very easy and I am pleased with the size and location of my unit.

Went in to purchase boxes for packing. Lindsey was very professional, friendly and helpful in my selection. Would recommend to others.

Melinda was really helpful with giving me prices on storage today, I will be back when I'm ready to get one.

I had a problem with my unit today and everything was taken care of by Brandon & Melinda. They are thoughtful and professional at all times. This is customer service at it's best and this is why I still use public storage

I rented a unit on the 10th of June. Nancy made this move go very smoothly, she was very nice and helpful. I met and chatted with her husband Scott too, he was also very helpful. I would highly recommend this location for your storage needs.

Came in and was immediately greeted with a smile! Felt relieved right away. Reserved a storage bin and thanks to Nancy I feel my belongings will be stored wirh care and my mind is at ease. Thanks for all your help today. It's appreciated. I'm a happy woman.

Great experience. The service representative went out of their way to show us the best storage area for our needs. I would recommend this to anyone and the price was great also.

Thanks for all the help!

Great staff, quick to get me set up with an available unit, explained everything well!