Public Storage - Silver Spring - 3351 Briggs Chaney Road

Storage unit said climate controlled and they are not. The whole building smelled like mold/mildew as well.

Fairly good experience and the best price around. Friendly staff and good location. However, I signed my lease near the end of the month; but was charged for a full month instead of prorating the month; but, a credit was given on the next month...very convoluted initial payment process that could have been much simpler. Property manager, Kaylea, was exceptional and made it all a nice experience.

The only downsize is the face that the hallways are poorly lit. Almost seems unsafe to even be in the unit.

The Public Storage on Briggs Chaney Rd is the BEST! Thank you!!

This company was great. Susan was so informative as well as very gracious. She really made the move a little less irritating as I am moving after 33 years and am not a happy camper. Susan helped put a smile on my face again as she got my unit ready. A for customer service. We need more "Susans" in the world today.

Sharon was great even though she didn't have the space I needed she quickly referred me to another location that helped me .Thanks Sharon

Great facility with 24-hr access storage units, very reasonable prices, customer service was great. Sharon was very friendly, knowledgeable, and helpful.

Very convenient off river rd. Has car port free flat carts to use and John was very helpful

Mr. Lawrence, was the perfect host. He was attentive and met my need for storage immediately. Very Friendly and re-assuring that my belongings would be safe and secure! His cutomer service skills were fantastic!

Durell provided excellent service from questions to my choice to move in witj public storage. He was helpful and extremely knowledgable about every unit avaiable. He is the reason i would rent at public storage again.

Mr. Lawrence gave me a wonderful and great service at the public storage on Briggs Chaney rd. He was patient with me, and answered all my questions with great professionalism. He understood my needs perfectly and his suggestions on the space that I needed was exactly. I am very grateful for having someone with a very high standards and caliber that works for public storage. Thank you Mr. Lawrence.