Public Storage - Coon Rapids - 11365 Robinson Drive NW

The prices could lower but the unit was clean and ready to go

Move in was quick and easy. Highly recommended.

Public Storage has always been my go to place for storage needs. Great pricing and customer services.

Used the contactless check-in service. Same day turn around, couldn't have been any easier to handle. Would recommend!

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I don't have any power or lighting in my building. They close way too early. I pay $280 a month and have to leave or be out by 9:00. So I think at Part should change a little.

Fast, easy and convenient! It's just what we needed to store some things while we sold our house!

Musty/moldy smell might need some attention to the units in tunnels. They could also use a sweeping. But actual unit itself, was good. 1st unit shown to us had a bad oil/stained floor, which is that was the only unit available, I would not have rented from you.

Awesome thanks

Quick and easy check in/registration. Good customer service

Pretty much forced to buy a lock. Not sure of the up charges on the storage insurance. Other wise good experience.

Great place to leave your belongings

Excellent customer service, clean facility. Highly recommend.

Both times i have gone into my storage locker i have excellent service. I was greeted by a lady last Tuesday 4/16/19. She was so friendly and full of knowledge. She showed me to my locker and went over the hours and payment options with me. The second time i was there was my official "move in date" on Friday April 19th. I went in and was greeted by 3 employees. The gentleman was more than willing to help me check in, give me all the information i needed. He assisted me with opening the gate to get all my trucks in and also opened the locker for me. He was the sweetest & so helpful! Coon rapids has the best staff!!

Very friendly and helpful

Friendly service. Decent place. Exit gate has been in the open position the last 2 times I was there. The plowing could be much better. Its half plowed.

Helpful staff. Explained a few storage tips we were not aware of concerning long term storage.

Everyone was most helpful. The storage area we got was very clean and dry. One of the keypads was in need of repairs but only the audible not working on the main entrance made it necessary to key in our code 3 times before the gate opened.

Everything was great. I just wished they would have matched another Public Storage price that was located in Ramsey. I understand your locations are franchises. But it is still something I wished I would have received. Thanks

Great service and thorough explanations of the process.

On site staff very helpful. Great experience.

Had a large unit but downsized as my son was moving. Reserved the smaller unit online went into the office at about 445. It took all of 10 minutes to close one unit and open the reserved unit. I give props to the young lady working in the office that day. Very quick, efficient and professional.

There are hidden fees you don't find out about until you go to pay. Bring your own lock or you'll cough up $20. Admin fee is $25. And mandatory insurance is minimum $11/month. All these fees should be disclosed upfront prior to making an appointment. I found out about them after the website had me believing I'd pay $59.50 that day. Nope. $121.50. Huge difference.

Janell was very helpful, making sure we had everything we needed to store our belongings without damage.

This place is great! Very clean and they even have new lights!

Janae provided Great service! She was very professional and she helped me throughout the entire process i was Very satisfied.

I like the site, but I did not get online payment instructions so when it came time to pay it was frustrating... Eventually by research I learned that you have to make an online account to be able to pay online... Then I was able to do so. but the local people didn't know this and the online system had a button to pay that led you to a place to pay, I tried to get a password but nothing happened and no note came up saying you have to register first , yes it makes sense, but no it doesn't as I had assumed I had already registered.... You can't talk to a corporate person dealing with paying online and the local people didn't know how it worked... Catch 22.

Tequilla was helpful and professional. The facility is clean and secure. Check-in was quick and thorough. I feel confident in storing our stuff here. The location has quick and easy access.

I was extremely impressed with the staff, very knowledgeable and professional. The space was clean and secure.

I have used public storage for the past 15 plus years. I have never had a bad experience. The locker/units are always very clean and easily accessible. I will continue to use PS for as long as I need. Thank you for the great service!!

I checked around quite a bit and this Coon Rapids location seemed to be a good option. It quickly turned into a no Brainer BEST option. It got to the point I was purposely going back and forth of unit size and box/tape packages just for the fun of messing with her but Taquilla just wouldn't be stumped. She was ON IT. I've been in the highest of high stress sales for 25 years. This young lady was a pleasure.

i am real pleased with the service we had. and i am happy with the storage area. i am also pleased that the payment comes out automaticly so i dont have to bother withit thank you lavonne wirl