Extra Space Storage - 3781 - Upper Saddle River - Route 17
211 New Jersey 17, Paterson, NJ 07458
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Hours
| Sun | Closed |
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| Mon | 9:30 AM - 6:00 PM |
| Tue | 9:30 AM - 6:00 PM |
| Wed | 9:30 AM - 6:00 PM |
| Thu | 9:30 AM - 6:00 PM |
| Fri | 9:30 AM - 6:00 PM |
| Sat | 9:00 AM - 5:30 PM |
| Sun | 6:00 AM - 10:00 PM |
|---|---|
| Mon | 6:00 AM - 10:00 PM |
| Tue | 6:00 AM - 10:00 PM |
| Wed | 6:00 AM - 10:00 PM |
| Thu | 6:00 AM - 10:00 PM |
| Fri | 6:00 AM - 10:00 PM |
| Sat | 6:00 AM - 10:00 PM |
Unit Sizes and Pricing
5' x 5' unit
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5' x 5' unit
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5' x 7' unit
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5' x 10' unit
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10' x 5' unit
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5' x 10' unit
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5' x 15' unit
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10' x 10' unit
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10' x 10' unit
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10' x 15' unit
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10' x 15' unit
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10' x 20' unit
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10' x 20' unit
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10' x 25' unit
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10' x 30' unit
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Features
- Fenced and lighted
- Video cameras on site
- Vehicle requires insurance
- Electronic gate access
- Vehicle requires title
- Handcarts available
- Moving supplies for sale
- Email billing available
- Accepts mail/packages for tenants
- Auto-pay available
- Vehicle must be running
- Vehicle requires registration
- Insurance required
- Insurance available
- Homeowners/renters insurance accepted
- Cash accepted
- Checks accepted
- Allow 18-wheeler dropoff
- 1% military discount (active-duty)
Customer Reviews 11
Priscilla Cipriano
Every time I go to many my payment online the system does not recognize my information. There is one email address in the actual facility and a different one in the home office system the email is the same but in a different configuration format. Been rectified with the facilities staff numerous times but, everytime I try to make pay my online (as today 7/3/'21) the same error issues come up and will not recognize my input information in any way shape or form and they are unable to get their home office to get this fixed and establish the same information at both actual renting facility and the home office. This has been going on for months on end. The manager at the facility (#738) has been helpful in finally processing the payment . On Jun 4th, '21 my info was once again updated and accepted. July 3rd,'21 same problem. Now the facility will be closed for the July the 4th and Mon.5th, and I will be assed with late fees. I have also been informed by the Mgr. that they cannot accept c/c payment over the phone or in person payment at the facility?????? HOW DOES THIS MAKE ANY SENSE?????. THIS IS TOTALLY UNACCEPTABLE AS WELL AS AN INCONVENIENCE TO THE CUSTOMER. Online info clearly shows that "CASH, CHECKS and C/C" payment are accepted at facility.
Nancy McGohey
It's not much fun to do a chore like getting a storage facility. And you're generally doing so because of some life-changing event, especially during Covid. So it was a pleasant surprise to deal with Eileen at check-in. She was friendly, explained the charges and procedures thoroughly, and showed me to my unit personally. Great customer service.
Chris
Fast, clean and efficient! Easy to access, and in a safe area.
Kory
Great experience friendly service well secured My car will be safe there,
Courtney
The manager was super friendly and walked me through everything. He explained everything to me before I signed the contract as well as the policies. He then showed me to my storage unit and showed me how to get there, open it and make sure it's locked. He was extremely nice the whole time and didn't make me feel like I was being a pain. Best customer service I've seen in a long time. The place is clean and very nice. I am happy!
Courtney
The manager was super friendly and walked me through everything. He explained everything to me before I signed the contract as well as the policies. He then showed me to my storage unit and showed me how to get there, open it and make sure it's locked. He was extremely nice the whole time and didn't make me feel like I was being a pain. Best customer service I've seen in a long time. The place is clean and very nice. I am happy!
Karen
Moving is tough and stressful. With all of the coordinating, this process was effortless and easy. They are true professionals who have thought of everything and seen it all! They had a ton of suggestions and reminders and made the initial process very easy.
Carolyn
overall ok, pretty desolate at night, but enclosed by gate could use lighting in outdoor units
Louis
Very positive overall
Matthew
Front desk was helpful, place was bright and clean. Overall awesome, would recommend !
OLGA DEMARION
VERY NICE ENVIRONMENT, PERSONNEL VERY NICE AND HELPFUL, VERY CLEAN. LOVE THE STORAGE IN RTE. 17
5'x5'
5'x10'
5'x15'
10'x10'
10'x15'
10'x20'
10'x30'