Safe & Secure Storage

Staff was nice, funny, helpful and answered all my questions. I never felt rushed and different options were presented to me according to my needs (this is my first time renting a storage unit and it will be long term). Iﾃ｢竄ｬ邃｢d def recommend!

Kesha was so nice and helpful . Great value in an older warehouse conversion to storage facility

Mabel and Kelvin answered all my questions and they were very friendly and courteous and very nice and I appreciate their service

Storage pricing as advertised. Extremely helpful. Absolutely pleased with my decision to store my belongings in this family owned business.

I Rate you 5 stars.thank you for your amazing attention and service. The staff are so helpful

Customer service was fantastic. The entire process was simple and great pricing.

Later and off hours would be helpful

With their equipment and help I was able to move in my bedroom set with ease! It was harder leaving my house than having them moved into my unit!

Storage and price were as advertised. Very helpful team - super friendly and professional!

The customer service representatives were very informative and instructive before my move-in into my storage. Because of this, I was able to move my stuff in without any confusion or help on a Sunday.

Very clean and front desk girl was great

agent answered all of our concerns,professional and polite

All I honestly can say is the service was excellent for my first day there.

Comfortable place and easy to move into, convenient for the movers too.

Love this place for storage. The price is unbeatable and staff are great

The storage units are very clean and roomy also the price is right

I am really happy with this place. Very flexible, helpful, & well stocked with moving paraphernalia.

I received a storage unit from this place back in March and agreed to a set amount and it since then has jumped $40 which is ridiculous. Not to mention the mouse traps everywhere, I've even seen a mouse when I was getting one of the carts to move items in. I am disgusted and will be looking for a new location. I would think twice about renting from here.

Safe & Secure made me feel like family. Great experience with representatives communicating with me all the time and walked me through the whole move. Very happy with my unit and especially the rate I got.

I love my storage unit so much itﾃ｢竄ｬ邃｢s the perfect fit for me. The service was outstanding, he made sure I was comfortable with my unit and the process if very smooth.

Location is surprisingly easy to get toand the price is the best... storage unit is nice and without climate control option it was still ok when i moved in summer.... if longterm storage is needes i highly recommend Safe n Secure storage in Garfield NJ..

Prompt service even when in on a Saturday and was shown excellent fast customer service.

Customer Service was attentive and helpful. Didn't really like the freight elevators though. So Endeavor to be on the ground floor.

Very easy process to reserve online and they were cheaper than the rest without sacrificing quality very happy so far and thanks to Keisha for helping me!

This is an ok space. Not overly expensive

Customer service was great! It was super easy to get checked and moved in.

Clean, efficient storage facility, greatly priced storage facility for long term storage needs. Very satisfied.

I recently googled storage units in my area and I was hoping for a cheap one. When I found this one, I was completed amazed. The price was half of everywhere else and the space was huge. It also came with 2 months free. What more could you ask for? It almost seems too good to be true. Thank you!!

Well worth it and very nice employees. They were super helpful and walked you through everything. Pricing was very reasonable.

Pricing was amazing , customer service ethic was awesome . Clean and great quality of the place . Definitely will recommend to friends and family in the time of need.

Not only is the staff friendly, but extremely helpful. The area where the facility is located is clean and in a quiet neighborhood. The facility itself is clean and easy to access and it is very secure with security cameras everywhere. I would highly suggest this location!

Clean, bright, and safe. Very helpful staff.

Easy paperwork experience. Friendly customer service and convenient storage location. Facility is old but clean and safe.

What a relief! So glad for this help with my downsizing and move next month. Facility is spotless, well lit and easy to nabigate even for a senior citizen.

easy and great price good customer service

This is a great facility. Units are a very good value.

I will recommend this place to anyone in need.

Overall price for renting storage space in this area is expensive but the free month rent softens the blow here. Also, got a spot near the elevator which makes all the difference. Staff this time around much better and more friendly than last year. Hope that continues

I give this storage facility a good review, the space is excellent and the manager that attended us was very polite and answered all of our questions.

Very impressed. Place is clean, affordable and staff is very helpful. Best prices around

I like the idea of only authorized prove being able to access the storage. No chance of lost or stolen keys being used.

Easy access and helpful staff. Would recommend to anyone going through a difficult time.

This is an average place to get storage from. The storage units are decently priced, but it is a little confusing to maneuver around and our storage unit didnﾃ｢竄ｬ邃｢t lock very well. We had trouble getting and and down because they have manual elevators and itﾃ｢竄ｬ邃｢s difficult because the only person that can check people in has to be the one who signed off on the contract and In order to add new people the signer has to be there in person which, again, is a hassle. I didnﾃ｢竄ｬ邃｢t see wheelchair accessible areas (there might be some but I just didnﾃ｢竄ｬ邃｢t see any, although Iﾃ｢竄ｬ邃｢m sure there are or maybe I missed it) and I wish there were other basic conveniences like bathrooms and water fountains, which I didnﾃ｢竄ｬ邃｢t see. Also they close pretty early. Then again you canﾃ｢竄ｬ邃｢t expect much from any storage unit. I do think this place has potential but I wouldnﾃ｢竄ｬ邃｢t recommend it if you have a super complicated situation like I did. Other than that itﾃ｢竄ｬ邃｢s OK. Nothing too fancy. It gets the job done so if thatﾃ｢竄ｬ邃｢s all you need, this may be the place for you.

This is best place to stoarage I like it a lot.

Friendly convenient clean and great prices

Very friendly staff gave a detailed tour of the storage building.

This is my first time using a storage and I am so happy with my experience. The gentleman who assisted me was very helpful. I am a woman and I don't like to go alone so I am happy they have so many cameras. I feel my stuff is very safe there and the price is right! Thank you guys for making my experience an easy one.

Everything was really clean including the bathroom.

The best storage place in the area will recommend to every one. Looks and smells very clean, well lit and not like the other places. The lock they require is very secure and I'm happy with my move. A+++

The place is nicely set up for easy use.

The customer service was excellent

My attendant was amazing ! He made me feel comfortable and relaxed during the entire process.

I try to get in and out fast but I didnﾃ｢竄ｬ邃｢t happened

Good place to keep your storage if you don't use it much.

Place was clean and staff was very helpful getting me signed up & explained aspects of moving in.

Sonpt change a thing with this storage location. Open more locations soon...

Don't change a thing with personnel, facility appearance and over all customer service.

Very good service and I can recommend to the my friend

Very good Service price complain

Good service. Great price. The building is clean and I feel secure in leaving my property here.

Good,good,good,good,good,good,good!

This storage place is the highest of quality! Everything you could possibly need for moving is here!

They are great. Thank you for all your help.

Safe and Secure is the #1 place to store your belongings! The units are affordably priced, well lit and very clean. The office smells amazing. There are plenty of handcarts to load up your stuff and SEVERAL LOADING DOCKS! The elevator is a massive freight elevator. I moved all my stuff in on one trip! Staff is very pleasant, I'm always delighted to see them! Thanks again Safe and Secure!

No problem, fast move in , helpful staff , good price for storage space

Excilant place , friendly people

Great customer service on the phone while booking as well as day of moving my items in. The space was very clean. Great job accommodating my needs.

Great price. Friendly staff. Clean facility. Easy access into my unit. No complaints.

This place is amazing! ********** (ten stars)

This is my first time using storage and I'm glad I came to this place! Everything about this place is convenient. From the trollies to loading dock ramp and from the elevator to the units. The office is conveniently right behind the main loading docks and next to the main elevator, the staff is always so willing to answer my questions and guide me with information I needed to make the move easier. The prices are very affordable as well! This place gets two thumbs up and A++ for me!

This facility is by far the best storage place I've ever been to! The units are well lit, immaculate, multiple loading docks, plenty of handcarts and a huge freight elevator! The staff is very pleasant and informative! Plenty of cameras in every aisle as well. I definitely feel my belongings and myself are "Safe and Secure"!

I've been to so many other storage companies and by far this one is the best ! Great customer services, reasonable prices and very clean.

This place was okay. I got the first month free through Sparefoot. Just so you know, they did not ask for my AAA card to give me the discount. It's clean and I had the option to upgrade to a space on the first floor. The hours of access were not ideal but I guess that does make the space seem more secure, right? They will sell you a $13 disc lock, so get one at Walmart before you arrive. Other than that, it's okay.

This place is fine. It's clean and near my house. The price is okay because the first month is free. For now, it will do.

This place is okay. Sparefoot got me a great first month price. They use disc locks and the hours aren't as long as I prefer, but it's manageable. There are many signs to find the office and it looked clean.

This place is okay. Sparefoot got me a great first month price. They use disc locks and the hours aren't as long as I prefer, but it's manageable.

Great service, paperwork took a little long but wasn't a bother, clean, locker looked good. When the place is open someone is always there so chance of robbery is low and is also well hidden from any main roads even better for that.

Easy to make a reservation and move in. Staff was helpful and friendly, space was good. Wish they had extended hours but otherwise good space for the price paid.

The guy was really sweet, informative and proffesional. Overall very satisfied

This place also has reasonable prices compering to others.

Every what kind of review The managers are great the whole place is wonderful thank you

This place has the WORST and most HORRENDOUS customer service in the world, addition to the WORST elevator to move items into the storage unit. PLEASE DO NOT leave your belongings here. Even though at first they seem to present an affordable price, they incessantly increase the price EVERY six months or so. They have an antiquated payment service that can only be paid in person or via check thru bank transfer. The elevator is an old MANUAL elevator that requires physical pulling and pushing of 4 doors, to both get in, get out each time. The worst of it all is that the manager has a terrible attitude and refuses to understand what the customer is saying. On the day of the move, my mom had a terrible experience. After everything was moved out, my mom mistakenly forgot the lock in the unit door. The guy didn't ask for a key either when he went to check, but he refused to come back again to check and said she would have to wait for the next guy; she had to wait outside the dark unit for half-hour just waiting for another guy to show up to "check" that everything was out. Btw, my unit didn't even have a light on top of it, and was very dark and gloomy inside. She was also locked-in for a short time because the elevator got stuck, and nearly had a panic attack. Overall, avoid this facility, and store your belongings in a place that has cleaner and brighter units, much better or even just decent bare minimum customer service, better payments and better pricing (possibly a place with a fixed pricing). I really, really regret trying to save a few bucks by using this place because my peace of mind and sanity is way more important.

Pungent tea smell throughout difficult to deal with employees

The service was great. Paperwork and move was easy. The storage space was good, mostly clean. The only thing was the elevator, if someone was using it we needed to go up the stairs to bring it down. In a regular day will be ok but in moving day we were so tired carrying boxes and furniture to uae stairs to get elevator.

Only there was no 10 by 10 unit as reserved by spare foot. Safe and Secure had to give me a bigger unit honoring the price; however when 10'10 is available I have to transfer my stuff. That is not good at all moving is very difficult now I will have to feel like I am doing it again in a transfer.

This Storage facility is very organized, clean and well run. Rooms are all steel walled and floors are clean. They have plenty of carts to help you get your things from the loading dock to your space. The facility has multiple loading docks.

Good location and reasonably low prices!. Satisfied with customer service.

My experience with your facility was great, the person in charge in the front desk was very helpful in any questions I make and explain me every detail, and the person who showed me my unit was very polite and help. I LOVE THE ATTENTION they gave me. THANK YOU

the price all ready went up, and since we arent in a contract, who knows if they will continue raising the rent

Busy location but nice clean area

Despite the location storage place is ok. We choosed this one because of the price. Quality of the storage unit the same like in the other places. The only thing different than in other places it is the lift. It is old fashioned industrial style lift with the manual gates. It's ok with us. It doesn't bother us.

Great!

Excellent experience. Have referred safe and secure to my real estate agent to further recommend. Facility is clean with easy access, access ramp to help with unloadung and helpful tools such as the hand trucks which make the move so much easier.

Great experience on move in date beginning with pleasant gentleman at reception (Jose) who showed us the works and explained everything we needed to know. Storage unit was very clean and many conveniences.

it is a friendly place. the are friendly.

I chose this storage because it was cheaper compared to other storage businesses. I asked the staff for a little help but he refused to help because he says he is not allowed to do so. I understand they want to stay away from troubles but that was disappointing.

Elevators could be better but everything else is great

The facility is not secured from the elements of nature the roof leaks all over the units on the fourth floor through the floor to the third floor and so on I had to move my unit twice I've only been there 2 weeks

Place is spotless ,security is tight ...you can't get a price like this anywhere else, I tried... what can I say to great, ..units are spotless... elevator doors are a little heavy but other than that Its all good

Everything is fine but thr only problem is with yhe elevators because old fasion and i dont think its secure too.

Everyone I've spoken to at the facility has been very courteous and professional so far.

The staff was very helpful and the storage unit is very easy to access

Easy to access storage units. Huge freight elevator makes getting to the upper floors simple. The muzak piped through the speakers on every floor makes being up there alone a little less creepy ;) Good place to keep your stuff.

So far so good. No complaints.

very good

Very informative, just found cob webs in my unit and thought it could be cleaned a little better. Other than that everything was great

Smooth. No problems.

Very nice and helpful staff. Clean and easy to use facility

Very good customer service, very clean and easy to access. Highly recommended.

Good location just don't like the freight elevator

Manager on site was very helpful. a pleasure doing business with them

5 starts on cleanliness given the fact that the building is quite old and they have made it very clean and structural. 5 starts on the carts that they have to use. These are REAL loading carts, not plastic crap caster messes. There are nearly two dozen of them- big wheels, large deck, tall back wall, solid and carry a heavy load. There are so many carts that I never have to wait. The freight elevator takes some practice to line up but that's the only draw back to this facility so far. Helpful people without bad attitudes every time I've been there.

Great moving in experience. Flooring was kind of dirty and dusty, but overall as expected.

not bad, the place seems to be upkept & pretty secure. The unit was clean & appears to be safe.

first time renting a storage unit, it was what we expected.

easy & organized

Overal I had a good experience.

I rented a space at this location because of the loading dock.

The storage facility for me is in the right place, good price, clean and very good customer service. Is my first day moving and I am very happy with the experience. Really I recommend this facility to everybody that need a storage place

The storage unit is affordable and convenient

Area was a bit sketchy, but the facility is secure and inexpensive

Had the cheapest rate within the area. Staff were welcoming and helpful. Facility was clean and easy to find.

I was very happy to find this location - staff us friendly & knowledgeable. Everything is clean & well lit.

The location is fine and the buildings are reasonable clean and safe. Really loved the price, got a 5x10 unit for 14 months at a cost of $900. Averages about $65 a month, much better deal for the space than I saw anywhere else.

Great rates , nice people what more can one ask for

This place has a slow and kind of difficult freight elevator and our unit was dirty when we moved in - we had to ask for it to be swept - but the staff was friendly and helpful and on the whole, I'd recommend it.

As soon as I walked in I was immediately assisted. They young man was very courteous and patient with me. They did not have the size storage room I had reserved so he gave me a larger one for the price of the smaller room I had reserved. He took me personally to show me where the storage room was located. (Every other storage facility direct you)..will definitely recommend to family and friends.

Everything is okay except the ancient freight elevator you have to use if you aren't on the first floor.

We recommend. Very satisfied and not complaining.

Great place to move your things. Clean secure proffesional

Very helpful personnel and overall can say -- "So far, so good"

Excellent pricing for storage! Honestly, I couldn't find anything that beats them. The storage itself is very clean and spacious for the price. Customer service is OK; over the phone, they are very polite but they incorrectly booked my reservation. Also, in the office, the hardly ever answer the phone. That being said, they are very polite and professional.

I am going on deployment for a year. This facility gave me a military discount which I appreciate. Everyone was helpful.

Seamless process moving in. Fits description. Thanks

Awesome facility, very easy to use. My family and I were in and out in no time and we were very pleased with the space we rented.

Pricing is great, clean,and secure facility.

Was able to move in without any issues, customer service was great and fast.

I have never been so impressed with a storage company and Carrie at Sparefoot who helped me book it , a move is so stressful and expensive and i had approached so many storage companies who had terrible attitudes no customer care , Carrie took all my stress away and i got the storage twice the size of half the price of all over companies i approached, anyone in newyork a 10 x 12 and a 12x 12 is 300- 475 i got a 10 x 20 for $199 a month , its 20 miles to drive in a van that takes 45 mins and you have saved your self $2400 a year , lovely people at the storage company , fantastic and clean and incredible security all i can see is AMAZING AMAZING AMAZING and i am a real person not from Spare foot or the storage company writing this review like a lot of these companies pretending they are customers !!! big love jo allen ;-))

The employees treated us with such respect. They were super-helpful. I feel my stuff will be safe there.

The Peolep there were very nice and helpful. It was clean and easy to get to. I would recomend this storage company to all my friends!

Family owned business. Amazing customer service that is not in a rush. Highly recommended

they do have carts available but wheels are falling off of the mattress cart making it very difficult to maneuver, I asked the attendant for a ball pean hammer to knock the axle back into one of the wheels. he said he didn't have one. his only solution was to find another cart and there were no other of that type.

Average storage space, low price, shady neighborhood, secure place - i saw 1 private security car around the space when I was moving stuff. Month to month, a little too much paper work. Additional insurance does not cover your stuff, however i did see dents in the wall between adjacent storage spaces so not sure what the additional insurance covers.

A little surprised about extra cost of insurance and had to buy their lock.

杯潤

i am happy with my choice however I wish there was a call button for the elevator in my building (LL).I am on the basement level if the elevator is above me I have to walk up to whatever floor the elevator is on to get it. If several people are using it,it is a major inconvenience.Customer srvc. was great

Very helpful staff. Lots of loading Carts. Large elevator. Well climatized. Very clean. Excellent value.

Quick and easy

Employees were very helpful and were able to answer all my questions.

Great

Everything was just fine with the exception of the entrance door to the facilty being locked the 1st 3 times I went there.

I was unable to check in (May 3rd)because the manager would not accept my driver's license because he felt that he could scratch off the film that covers it. I am a frequent flier and go through airport check points at least twice a week and I have never had any TSA agent question the validity of my driver's license, I also presented a veteran ID and would not even consider it. He told me he would have the owner call me the following week (Monday/Tuesday), today is May 13th and have yet to hear back. I since rented another unit else where and I am very pleased and yes, they did take my driver license as an ID with out any questions.

Great experience with good customer serveice only delay in setting up acct. was slow computor system partly due to our paying for years in advance. Manager was a great help an answered all our questions.

I justed became the proud tenant of a storage unit at Safe & Secure Self Storage on Lanza Ave this past weekend. Wil made the paperwork process painless and fast and then I moved in. The facility is clean and the elevators are a treat, although a slight pain to have to wait for a while at times. I attempted to walk up and down but was informed that that was not an option. All in all everything good.

Helpful staff made the process very easy.

great staff, great location,

The storage unit is competitively price, a bit out of the way but the cost savings make it worth it. The personnel at this location are the best!!

So far, things have gone very smoothly. If there were multiple movers on the same day it could be a problem getting the elevator.

Good overall

Good space for good value with good service.

This is my first storage and everything went smooth. Thanks for the Staff treated me courteoustly and explained me the whole process.Highly recommend this place.

This is a very nice storage facility. Perfect for my small business.

Manager, Alex, was extremely helpful, courteous, friendly and professional. My move finished before closing, but he had offered to stay open and wait for the movers to finish when we weren't sure when it was going to be finished. Highly recommend this place. Excellent pricing, too.

I was treated courteoustly and they walked me through the process with ease. They really rock.

No need to look further. . I work for TV network storing sitcom scenery and props here. NYC cant touch these rates. Half hour drive and savings MAJOR bucks.

Very helpful and curteous staff.

The owner of the company called to rectify any issues that I had with the company.. He went above and beyond to make me happy again which he has done. I appreciate his professional approach and his desire to restore our business relationship. Thank you! Good job. I will recommend you to my friends.

I called EVERY NJ storage place within a 30 minute drive of the Garfield/Elmwood Park area. First...the rep I spoke to at Safe and Secure did NOT rush me off the phone like all the other places did. He understood this was my first time renting and I had lots of questions and concerns. He was extremely patience and courteous. I decided to reserve a 10x10 space on an upper floor to save some money. I received a prompt confirmation email with all the details. In fact, their rent price was $50 lower than the exact same space at two other nearby locations that I wound up visiting. I plan to rent for at least a year so I figure I'm going to save minimally $600!!!!!!!! I also used their free box delivery service. I got a confirmation phone call to be sure MY plans didn't change and then the delivery right on time. I also checked them out through the Better Business Bureau and found Safe & Secure has an A rating. I now understand why.

Good & fast service.

It's like an extension of your home..

Just left review but it was cut off?

I've been renting a space from Safe

When checking out my items the service suddenly got very rude. Will, the person that checked us out, was extremely offensive. I was disrespected and my service at this storage unit will never exist again.

Very happy with price and service.

Convenient, secure facility with excellent service!

S

Renting from Safe

I was very please with the staff and the cleanliness and accessibility of the unit.

I comparison shopped and chose Safe

The units were clean and spacious. It comes with a solid lock, and the elevator makes for easy access.