Prime Storage - Bayshore - Pine Aire Drive

Had my paperwork and storage done within a timely manner and was able to move my belongings in quickly. The employee answered all our questions and showed us different options and sizes of units. Very friendly and pricing was about average. Overall a good experience.

Todo esta lo unico que ay ratones

There are two large potholes 3 years ago, in front of my space 458, and I have been complaining but you donﾃ｢竄ｬ邃｢t take care of it! When the vehicles pass by splash me out. Please I want this solved!!!

lo único malo es que aumentaron mucho 26.00 dolares de todas maneras gracias

Need fixed fingers password and clean all ways

The unit serves our needs but the light above our unit has never worked

Price is to high. Also is a big whole in the entrance.

Mr. D's Storage, the previous owner, provided a better experience for me. Prime Storage increased the rental rate by $30/month, removed 24-hour access, and damaged my furniture when they installed a new lock system. I was ensured I would be notified of the lock change and receive my old lock back. I do not live in New York, however, months later when the lock system was changed I picked up the key and entered my unit to find my furniture damaged. I notified the office, they handed me a brochure and told me to file a complaint with the company on the brochure. I can't wait to move my belongings out of Prime Storage.

I have been disappointed since it changed ownership. They replaced the door on my unit however it still does not keep dirt out. 24 hour access has been taken away. They have cleaned up the grounds and fixed the number pads. They have allowed cars and trailers to be parked along the fence which has caused several issues. I can no longer park in front of my unit, bc people complain they cant get through yet I cant park along the fence because that space is now rented to other customers. And the worst part of all is that my rent has gone up 40% since the change from $165 to over $210. This is quite ridiculous considering I have not been provided with enough positive change to make this worth while. January will be my last month here.