Public Storage - Brooklyn - 2461 Knapp Street

Very accessible easy to store and very clean

Your company is a fraud u change rates month to month but I figured out how to get around your rip-off business model!!!!

Very clean place. The staff is very professional and care about the customers.

I have been with Public Storage 12 years and have always had good service, I am continuing at another location due to fact, it's within walking distance for me due to a slight disability I need a closer storage area though there is another one a few blocks away. My experience with public storage great price and brand loyalty has me maintaining storage with public storage, management has been great in meeting my needs at the storage sites.

Clean environment, great services, great security and the price is right!! It's a two thumbs up!

It was simple to use and give a review

Very professional staff , clean facility. I would highly recommend in the future

Helpful staff

They're very professional, courteous and helpful.

I was very impressed with the customer service provided by Josey. She was very knowledgeable and attentive.

Only negative issue was (in my opinion) unnecessary upselling of disc locks. I had my own padlock and was told it would not be sufficient. When I got to see storage unit, I realized it would have been fine.

excellent customer service

Tuvasia and Josy were great and very professional. They were extremely helpful and had me in and in a storage unit in under 15 min. Highly recommended and ask for either of the two.

Josy was awesome! Seamless quick and excellent service. Happy to have chosen this place.

Tuvasia and Shaneika has given me excellent customer service. She showed me the different options of storage units and gave me good promos on storage boxes and boxing accessories. Very nice and friendly ! Great storage area ; would def recommend to others!

Tuvasia was the perfect salesperson. She was helpful, friendly, polite and informative. She explained everything thoroughly and had a smile on the entire time. 5 star service!!!!

Josy the property manager and Neika and Taty were exceptional with providing me excellent service!! They helped me get a great deal on a unit and took care of me efficiently and professionally..Thank you so much!!

The two representatives at this location, Josie and David, are both so cheerful and helpful

This unit is the closest one to my place so it was a no brainer. The reservation process and the woman on the phone were very knowledgeable, helpful and worked fast to get my appointment. The staff on-site is friendly and helpful. One slight complaint about the facility: the overhead light above my unit has been out for weeks. So it's a bit dark. Also it's very expensive- $71 all in monthly for a 5x5 ladder access unit. I recommend trying to get the online rate, rather than the phone rate.

Nice customer service, Could use better lighting in the parking area but expected as a storage facility... More than perfect

Truth is this is a very temporary storage for me. However, if I even expected long storage, I'd certainly use this storage facility. The price is fair, and for me, the location is convenient. The place is impeccably clean and bin accessibility easy (I especially like that extra secure lock I bought from them). Thank you Public Storage #29206.