Public Storage - Hempstead - 285 Peninsula Blvd

The unit was easy to find and the locking was easy also. Clean building with clean carts and a clean working elevator. Top notch facility

Great feels safe easy to get to plenty of help

Public storage to me is number one.lighting ease opration.conveint doing things online.

Customer service was great from the very first intro! She was very thorough in explaining everything and upfront about pricing and fees. No surprises or hidden charges. Would recommend!

Overall, I give 4 stars. The management there were very professional and helpful. They are an asset for providing great customer service. My rating of a 4 is just from first impressions of a rodent problem. There are visible roach bates everywhere. I was also informed of the problem which actually made me hesitant to store at this location. I, reluctantly, am still moving forward with this facility taking extra measure to wrap all my belongings with plastic. I do not want to bring any visitors home from this facility causing me to have a roach problem.

Great service

This business is great!! I like the storage units and the security system provided for the customers. It is very convenient and you are able to navigate where you're going to and from the elevator and the units. The office manager is very professional and courteous to me when I asked questions regarding the units and payments. I would definitely recommend this business to anyone looking for a storage place for their items!

Everyone was so polite and respectful and helpful.

I like the way you treat me with kindness and respect thanks

Customer service rep very professional

Excellent customer service from the Manager!! Gave a thorough tour based on the my needs and units available.

too many add on charges forced to buy insurance?? Is that legal?? just got a call telling me I had a balance for the month of Aprill of $44 by Jason at Public Storage. I was told it was month to month rental when I rented it on March 24 and my unit renew on April 23 if I chose to keep it. What up ??????

Great service, clean facilities only issue is the office can be busy at times with many clients so wait times may be prolonged!!

Latoya was a great help here and explained everything in great detail. She was down to earth. THANKS AGAIN

I went in today looking for storage a young lady by the name of Asia helped me she was very friendly and polite. I am satisfied with her service! Great place.

great customer service but the lighting was not good

I love going to public storage for my temporary storage needs they have great customer service and always friendly and helpful Henry in your Hempstead NY location is the greatest

Very good customer service, clean facility and safe.

The entire experience was perfect

They'll help with your needs they explain how everything works really good place and really clean