Extra Space Storage - 3087 - Rochester - University Avenue

Doreen made the move in easy and checked up with me to make sure everything was OK.

Kathy was so helpful and nice. She assisted us with all our needs. Space is working out perfectly for us.

Customer service was GREAT. Storage area was smaller than I expected but works for me

This storage unit it convenient, clean area, well lit area -and felt very safe when we had to go and unload our items.

Amazing customer service with the woman working the front desk, makes this place stand out in a commodity market

Moving went great! Friendly employees

Best value ever; staff was awesome. Carts available for moving in.

I'm a veteran storage-user, and have had good luck and not-so-good luck. I found that my move-in to Uncle Bob's proceeded smoothly, with a minimum of bother. The clerk was friendly and efficient. When I told her I was Deaf, she jotted notes for me. The paperwork went smoothly. Since I only had a few items to store, I needed the smallest possible space, and that's what I rented. There are large dollies for use on the premises. The storage area was clean (in fact, the floor was mopped while I was moving in, as it was close to office-closing time). And I appreciate its being climate-controlled. I have had the experience of things in storage getting mildewed and infested with mice, and it's a blessing to know that the storage area is clean, climate-controlled, and secure.

Very friendly and helpful staff. I would definitely recommend it to others

high price for a closet and was not told of the $20 "admin fee" until I asked. The storage unit I was given was very far from my vehicle and getting out was confusing, without specific instruction. Another user blocked the exit and we had to wait until they were finished. They would not move their car and we were blocked.Very difficult maneuvering inside...