LocalStorage Ashtabula

You will never talk to someone until u pay the fee. And be careful of moving in throughout the month as the lease starts every 1st of the month. They donﾃ｢竄ｬ邃｢t warn you they just let u pay then send u en email the very next day letting u know itﾃ｢竄ｬ邃｢s time to pay again for a full month on the 1st. But they will tell u it was a prorated fee! DO NOT RENT FROM THEM! Very poor customer service too!!!

Use a home computer next time, it is easyer to see and read each step in the process

Was able to book/reserve online without hassle and move in same day. Space was clean and without issue. Perfect experience.

Very clean and easy to access.

Customer service was excellent. Walked us through the whole process online. Very clean and described exactly right. Thank you!!!

Everything is good wish it was 24 hours though

Very pleased with my unit accessability , cleanliness, and size . The availability to have access to my property and the fact that it is very secure.

The ability to do an online reservation made for finding a storage unit late at night & at last minute VERY HELPFUL!

This facility is well taken care of very clean very satisfied

Clean, easy access, helpful customer service support

Like the place nice size storage and the clean the only thing was that I thought I was going to meet someone from the storage and I didn't

Clean neat storage facility that is very well maintained.

Have tries on several occasions to contact customer support to discuss a parking situation and have been unsuccessful.

Very friendly and courteous was able to move in within 30 minutes! Nice facilities with security

Overall my experience was good. I do think it would be nice if there was someone at the facility to answer questions and do upkeep on the units and grounds.