Public Storage - Sharonville - 3677 E Kemper Road

I got lost a bit when i arrived there because i didnt know it was inside and that was my fault too. I did not check my email. I was struggling with the door too 🤦‍♀️. But anyways i figure it out and was please with it. Very clean love it.

As I said, the facility is clean and the staff was very congenial , just not as big as I thought that it would be in my mind, I needed one at least 5' deeper....

Gwen is very nice and efficient!!

The manager and staff are so helpful and informative and they worked hard to help us get a good deal.

I needed a storage unit. I found this place online. I got a deal. The app features are cool.

Clean unit, move in was as described, no hassles encountered.

Solid location solid garage gonna be a fun time storing my vehicle here.

veryhelpfull and very nice lady helped us get a unit and explaned everything

Good price for what I need, good people to guide through the process, good access to load and unload, good environment so far.

Have used Public Storage in the past - this time is for a very short period of a month...Everything has been fine throughout the starting period...if there is one issue - once the lock is opened and removed...sliding that mechanism to open the door is extremely difficult - not sure if it was bent or what the situation is but it takes a good 5 minutes to get it to slide left to gain access into the actual unit....that would be my only complaint...and I believe it's just this particular unit...

Angie was excellent! Great customer service.

Great service. Highly recomend

Pleasant andborough staff. Great follow up.

I found Public Storage to be a excellent alternative for people to place their personal belongings the staff is they bend over backwards to do everything possible to make your experience the best that it can be the facilities are clean well maintained and kept everybody is there just to do the best job possible so Public Storage I commend you if you're out there and you want to store your personal belongings I can't recommend enough how great public storage is

John was excellent making sure i was able to get my storage. I appreciate him so much. I was moving and even though i was 5 minutes after reservation time. He made sure that i was taken care of. I appreciate him more than he knows he was a true blessing.

Nice place clean

The manager was knowledgeable and friendly. She knew her stuff real well.

Angie was great!

Great customer service.

Came in, got the unit, got it done quick. Thanks for the help and excellent customer service!!!

Very friendly and competitive in their prices.

Check in was great, storage unit and facility were as expected, but don't pay for anything online for reservation. You will have to pay again when you check in. Public storage did agree to reimburse me for the online payment as long as I show them a bank statement... still a bit of a pain

So far, our experience has been very positive.

James was awesome!! I appreciate everything he did to help me through the storage process!!!! ?

James made the experience seamless . He handled the request for space quickly and professionally and with just the right amount of humor.

This is a great location with plenty of space around. Also great customer service James is very helpful.

This is my third time using Public Storage. No complaints. I highly recommend Public Storage.

I got a unit at public storage a couple months ago and still have it. I even bought a few items to help with the storage of my belongings. James was very knowledgeable and concerned with the well being of his customers items. I was going to just put my mattress in there with no cover but James explained the importance of having a mattress cover.

The office manager is really great love the fact that its very secure.

As far as the overall service with PS it is good. I have had very little issues with this company and location and have rented for over a year. The only issue I would have is that some of the lanes, namely mine, is too narrow to get a 17 foot or larger truck into. Therefore when I decide to move my things out, I will have as much difficulty in moving it out as I did getting it in. I was not consulted about the size of truck or belongings I would have but that is on me as well. Lesson learned. PS as a whole has been professional and has met all of my needs. Sherry Owens