Public Storage - Portland - 9912 SE Division St

Although contactless sounds convenient, there were questions and concerns I wanted to get cleared but there was nobody in the office during the time I arrived. When I opened the garage, it was filled with rat traps that were so sticky you couldn't remove them off the floor so they remain there. Then when I tried to lock the storage unit, my lock would loosen and fall off, so the garage wasn't ever really locked. It took me days to find a person in the office to get this squared away.

Easy to find but the lock situation is ridiculous. I had to pay $19 for a lock I can use anywhere else. I also had a horrible time locking and unlocking the unit. Otherwise, it was clean and the onstage person was just wonderful.

The best move in experience I've ever had,thank you ladies

Itﾃ｢竄ｬ邃｢s everything you want it to be.

Unit was very dirty upon my arrival. Good thing I had a broom because I had to clean it out completely before I could move in.

Clean place, good app, space as advertised, staff were available and helpful.

Would be great if they would explain more about hours available. Not double lock down your unit because you were on the property until 9:02 pm. 2 minutes late doesn't give them a right to lock your posession's away from you when you're paid up for the entire month. Will be closing my account/unit here less than 1 week after renting the unit.

Bonnie the Manager was very helpful in determining the correct size rental unit for my stuff.

the customer service was awesome. i had questions and they were so helpful. thank you

Easy process to rent unit. You must buy one of their over priced locks.

Debbie was very helpful and kind. Good experience

Meets my needs. Would like to have lighting and an electrical outlet in my unit but understand the liabilities of this.

Too expensive, otherwise I'm satisfied. I appreciated the stand-in manager's help, a lot. Thank you.

They keep my stuff all safe and snug !!

Wow what a great awesome manager great help with my move thank you

This is a great location for all your storage needs . Staff and management r kind and curtious with all storage maters . Thank u Debbie for training a good team of employees . It has been a blessing to rent from this location . David j

The on-site mgr. Debbie is fantastic. A real pro and a credit to the company. Thank you for employing such a wonderful person. She makes the customers feel extraordinarily welcome. Especially how she remembers all our names.

It was fast and easy. Everyone was very helpful.

I've dealt with @ least 3 different Public Storage locations over the last 4 years. Not once did I walk away feeling satisfied with my experience or feeling like a valued customer. Well, this time, I DID! All of the other locations should model their customer service practices after this one.

Tamisha was very helpful, professional and friendly.

Within 20 minuts I had my keys and codes and was moving stuff into the unit.