Public Storage - Cranston - 71 Freeway Drive

The people were very professional and the unit was very clean

Love the no contact reservation.

After a few months the bill went up, did not expect that or warned when we took the unit. The ceiling leaked and many of our things were ruined by water damage and mold. We showed the manager and she told us they would provide a dumpster for whatever was ruined. Also found dead mice in front of many of the units. When we requested a dumpster was told they do not do that and we would have to remove the ruined things ourselves. When we told the manager she told us they would provide a dumpster she denied it. Called their 1800 number requesting the district manager's number. They would not give it to me and was once again told that we would have to remove the items ourselves.

Property mgr. Kari pleasant and thorough. Glad she was the one I reserved with and was processed by.

Property was clean and well lit staff that helped me was very helpful She was willing to skip her lunch to show me options for a unit

Very easy from start to finish. Kari was very professional and informative.

Site Manager was very pleasant n helpful with any questions..whole experience was easy n good customer service would recommend this storage facility

Hello, The nice woman I met at the office was so friendly and helpful. Her name was Cary and talking to her I felt like I have none her all my life. I will certainly will recommend Public Storage to friends and family. Thank You Edith Giles

Great customer service! Will definitely refer family and friends!

Kari was amazing !

5 stars: Excellent - no reservations, I would recommend this company to anyone.

Great customer service and very friendly. Always a pleasure to come here.

Great location, friendly people, moderate pricing. Property Manager Kari is very professional.

Great location right off the highway. storage was clean and easy to get to. Friendly customer service with great hours.

It's great being in business with public storage. Customer service is excellent

Staff was very accommodating and knowledgeable. Painless process.

This Public Storage location is hands down the best storage facility that I have ever dealt with. The staff is beyond friendly and helpful, always a pleasure dealing with anyone who is working here, especially Kari! The hours that they are staffed are very convenient and someone can always be reached by phone. This is our go to storage facility, very easy to get to, safe, clean, and the customer service is above and beyond what anyone would expect! Highly recommended if you are looking for a storage unit in the RI area.

Form never having used any kind of storage, the person at the counter walked me through the entire process. At the conclusion I had the area that I wanted, it was secured and the paperwork processed in no time at all.

So far, it's good

very helpful

Very friendly and informed manager. Didn't think it would be such an easy process. Everything went smoothly and quickly. A customer service.