Public Storage - Columbia - 401 Buckner Road

First impression of public storage in columbia sc was a great experience. Customer service was very welcoming and friendly. I did not have to wait for a very long time. She even walked us to our storage unit, to make sure it was the best fit for my family. Monthly rate was very well much in my families budget. Best choice to make while moving.

The representative in the office was nice and helpful

Very spacious and clean. Unit is located on outside for easily loading and unloading.

I have never rented a storage unit before. I rented this one online. I asked if it was inside, to which the answer was yes. It was inside, but inside a dingy building hallway with no light. I guess I shouldﾃ｢竄ｬ邃｢ve asked if it was climate controlled. The actual storage unit was disappointing, as well. First thing I did after opening the door was to kill a roach. Luckily, I had taken some bug spray with me to spray it before taking anything inside. While taking my things inside, I ran into multiple spider webs. I would have thought that if it was being rented out that an employee wouldﾃ｢竄ｬ邃｢ve at least knocked down spider webs and blown the dust and dirt out of the space. Maybe I was expecting too much? Thinking I shouldﾃ｢竄ｬ邃｢ve paid more and gotten a cleaner space. Hope I donﾃ｢竄ｬ邃｢t have to have it more than one month!

The online price did not include insurance costs and lock/key costs, but the final price was still affordable. The employee was very helpful and getting access to my unit was easy. I started moving stuff into my unit less than an hour after arriving. The unit was a bit dirty with some wrappers on the floor and cobwebs and there were some spiders.

Jennifer was awesome. She has a great personality and she was very professional. If you need a storage company please come to this one because the staff is awesome. Jennifer deserves a raise

Jennifer was a very nice paerson. Her customer service was wonderful quick and very professional.

Jennifer made sure I got a unit in a section that was accessible. She did not stop until I was satisfied.

I had a great experience with Jennifer she's awesome she explained everything and I really enjoyed my experience over here at Public Storage

The young lady was very professional and helpful

The staff was very pleasant and explained everything about all paperwork. After we were shown to our unit. Excellent experience! I will recommend this site to anyone i know looking for storage.

Had Reservation. Which Made It Easy. The Young Lady On Site Was Very Helpful, Friendly And Professional.

Excellent service

Solid location friendly staff.

Have been a Public Storage customer for many years, recently rented another space and had a great experience with a very helpful manager.